Computer Hope

Software => Computer software => Topic started by: jay1234 on July 02, 2007, 01:30:12 PM

Title: BRAND NEW LAPTOP, WHICH I CANT EVEN USE!!!!!!!!! ACER 3693
Post by: jay1234 on July 02, 2007, 01:30:12 PM
Everytime i start up i get a message from acer saying Thankyou for choosing there product.  This is a big message in the centre of the screen which cant be removed! I cant use any other applications as its in the way.  I have windows vista, it is a brand new acer 3690.  How do i remove it! it blocks any other application and i cant minimise it! my address is [email protected] if you can help please!, thankyou!
Title: Re: BRAND NEW LAPTOP, WHICH I CANT EVEN USE!!!!!!!!! ACER 3693
Post by: Jonas Wauters on July 02, 2007, 01:58:02 PM
What about Ctrl+alt+del and look for the process?
Than if that worked you can got to MSCONFIG (just type it in the start-> search bar)
And stop the process from starting up with windows.
But that is a very strange problem can you give us a screenshot before removing it from startup.

Jonas ;)
(Edit: IPCONFIG-> MSCONFIG(Just sow I don't give any wrong info))
Title: Re: BRAND NEW LAPTOP, WHICH I CANT EVEN USE!!!!!!!!! ACER 3693
Post by: soybean on July 02, 2007, 02:00:43 PM
Quote from: Jonas Wauters on July 02, 2007, 01:58:02 PM
What about Ctrl+alt+del and look for the process?
Than if that worked you can got to IPCONFIG (just type it in the start-> search bar)
And stop the process from starting up with windows.
But that is a very strange problem can you give us a screenshot before removing it from startup.

Jonas ;)
You mean MSCONFIG.
Title: Re: BRAND NEW LAPTOP, WHICH I CANT EVEN USE!!!!!!!!! ACER 3693
Post by: contrex on July 02, 2007, 02:10:01 PM
Quote from: jay1234 on July 02, 2007, 01:30:12 PM
Everytime i start up i get a message from acer saying Thankyou for choosing there product. 

I think posting email addresses is against the rules here. I strongly advise you to call Acer's help line, since this is a new laptop. If you monkey around with it you could make big problems for yourself. Contact the dealer and then Acer.

Title: Re: BRAND NEW LAPTOP, WHICH I CANT EVEN USE!!!!!!!!! ACER 3693
Post by: Jonas Wauters on July 02, 2007, 02:32:25 PM
Quote from: soybean on July 02, 2007, 02:00:43 PM
Quote from: Jonas Wauters on July 02, 2007, 01:58:02 PM
What about Ctrl+alt+del and look for the process?
Than if that worked you can got to IPCONFIG (just type it in the start-> search bar)
And stop the process from starting up with windows.
But that is a very strange problem can you give us a screenshot before removing it from startup.

Jonas ;)
You mean MSCONFIG.
Yes I do.
I've changed it because otherwise it would be a bit confusing.

Quote from: contrex on July 02, 2007, 02:10:01 PM
Quote from: jay1234 on July 02, 2007, 01:30:12 PM
Everytime i start up i get a message from acer saying Thankyou for choosing there product. 

I think posting email addresses is against the rules here. I strongly advise you to call Acer's help line, since this is a new laptop. If you monkey around with it you could make big problems for yourself. Contact the dealer and then Acer.
This would be the best solution!

Jonas ;)