Computer Hope

Software => Computer viruses and spyware => Topic started by: babygoosebutt on April 27, 2009, 10:55:36 AM

Title: All of my browers stop working sporadically
Post by: babygoosebutt on April 27, 2009, 10:55:36 AM

This is a repost from almost 2 weeks ago, I havn't gotten any reponses. I really need help with this.

All of my browers (IE, Firefox, and Opera) stop working sporadically, and the only way I can get them to work is to do a hard shutdown. My system will not allow me to do a soft shutdown, or reset when the browsers stop working. I am still able to use instant messengers when this happens. I had a virus a few days ago but I don't think it is completely gone, even though the virus was causing a completely different problem (see six pointed star post) Here are the logs that were mentioned to post.

[attachment deleted by admin]

Title: Re: All of my browers stop working sporadically
Post by: evilfantasy on April 27, 2009, 11:49:12 AM

It doesn't appear to be a malware issue.

A few things to try.

Reset settings for Internet Explorer 6

Reset Explorer Settings IE 6 (http://www.malwarehelp.org/how-to-reset-internet-explorer-6-to.html/)

Reset Settings in Internet Explorer 7

Reset Explorer Settings IE 7 (http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx)

----------

Does this behavior persist if you start IE7 in No Add-ons mode?

IE7 in No Add-ons mode

1. Right-click on the blue IE desktop icon and select Start without Add-ons;

2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
(No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx (http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx)

RIES
Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 (http://support.microsoft.com/kb/923737) <- Read before using!