Computer Hope

Hardware => Hardware => Topic started by: hunterqlee on August 30, 2015, 04:16:56 PM

Title: keyboard nor mouse will work
Post by: hunterqlee on August 30, 2015, 04:16:56 PM

My PC running XP will boot and I can the keyboard will work in BIOS, but when it  loads neither  keyboard or mouse will work, What is wrong?  ???

Title: Re: keyboard nor mouse will work
Post by: Allan on August 30, 2015, 04:33:02 PM

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

2) Do the kb & mouse work in safe mode?

Title: Re: keyboard nor mouse will work
Post by: hunterqlee on August 30, 2015, 05:25:08 PM

It was given to me used and I am not sure it did every work right. I have not tried safe mode. Thanks.

Title: Re: keyboard nor mouse will work
Post by: BreakTheWind on September 02, 2015, 04:19:54 PM

Try plugging them in in an USB 2.0 slot if they are in a USB 3.0 atm.

Title: Re: keyboard nor mouse will work
Post by: patio on September 02, 2015, 05:12:15 PM

He never stated they were USB 3...therefore that's irrelevant...

It's likely the XP drivers are not properly installed...

Title: Re: keyboard nor mouse will work
Post by: hunterqlee on September 02, 2015, 07:49:25 PM

Yes it is usb 2.0. I have not been well so I have not bothered with it today.

Title: Re: keyboard nor mouse will work
Post by: Alandalar on September 04, 2015, 01:28:56 AM

Do you have any PS/2 keyboard or mouse to test if it works when you plug it in?

Title: Re: keyboard nor mouse will work
Post by: Allan on September 04, 2015, 05:28:22 AM

Please respond to my question about whether or not they work in safe mode (saying you haven't tried safe mode is not an acceptable answer)

Title: Re: keyboard nor mouse will work
Post by: hunterqlee on September 04, 2015, 10:23:30 AM

The keyboard is ps/2 and the mouse is usb 2.0. I have not worked on it for a few days. I will try it again today. Thank you.

Title: Re: keyboard nor mouse will work
Post by: Geek-9pm on September 09, 2015, 10:30:36 PM

Don't expect BIOS to use  the mouse.
With Windows XP, sometimes it can not find the keyboard or mouse. The fix is to shut down, wait, then power on again.
For examples, Google:
Keyboard does not work during Windows XP
Best answer is:
Troubleshoot wired keyboards  (https://support.microsoft.com/en-us/kb/258826)

I have had this happen a number of times.  I don't worry about it!  ;D