Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: pursuant on June 24, 2017, 08:36:22 AM

Title: corrupted window files and how to repair them
Post by: pursuant on June 24, 2017, 08:36:22 AM

I have been having problems with my desktop icons rearranging themselves after ever reboot, just recently I discovered data files that I had deleted restored to their previous location. Something is going on that I don't understand. So via an article online by MS I ran system file checker and got this result "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log."
Can someone help me figure out how to do this. I am not very skilled when it comes to working with command prompts.

Thanks

Title: Re: corrupted window files and how to repair them
Post by: DaveLembke on June 24, 2017, 01:49:03 PM

I'd try the repair disc if one can be made.  http://www.techsupportalert.com/content/how-repair-windows-7-system-installation-disc.htm

Title: Re: corrupted window files and how to repair them
Post by: Geek-9pm on June 24, 2017, 02:11:16 PM

Did you tryu this?

Quote

How to scan and repair system files :
 1.   Click the Start button ,into the Search box type "cmd"
 2.   When Command Prompt appears in the search results, Right click Run as Administrator.
 3.   Now type the command SFC /SCANNOW and press enter.

Title: Re: corrupted window files and how to repair them
Post by: pursuant on June 24, 2017, 06:54:25 PM

I did use the sfc/scannow and that's how I did find out the corrupted files that couldn't be repaired . I did find a recovery disk that I made when I got the pc 3 years ago. I am going to see if I can figure out how to "boot from a disk"

Thanks

Title: Re: corrupted window files and how to repair them
Post by: pursuant on June 24, 2017, 07:16:31 PM

Ok after reading the instructions, Im having a problem booting from the recovery disk. I did hit F12 and it pulled up some kind of screen with various menus but none of them looked familiar. I didn't see anything that said repair windows as the instructions online said. Can I get some assistance in figuring this out please.
Thanks

Title: Re: corrupted window files and how to repair them
Post by: Geek-9pm on June 24, 2017, 07:37:19 PM

What i8s the name of your computer and model?
On some, the F12 key brongs up an alternative boot menu.
You selct the DVD.CD rom drive. Then wait a bit and hit any key.

Title: Re: corrupted window files and how to repair them
Post by: pursuant on June 24, 2017, 08:11:29 PM

sorry i8s? is that the processor?
Its a Dell Inspiron 3647

Title: Re: corrupted window files and how to repair them
Post by: pursuant on June 25, 2017, 09:44:58 AM

after some more research i was able to get the pc to boot from the recovery disk and I ran the repair option, but it did not find any problems to be corrected which is confusing since the sfc/scannow did find errors. Any other thoughts?

Thanks

Title: Re: corrupted window files and how to repair them
Post by: Geek-9pm on June 25, 2017, 10:44:05 AM

Sorry about the typographical errors.
At this point, you can run the SFC again and note what errors, if any, are reported.

Title: Re: corrupted window files and how to repair them
Post by: patio on June 25, 2017, 12:57:27 PM

This is your next option "  Repair Install... (https://www.sevenforums.com/tutorials/3413-repair-install.html)

Done proper all data and apps are intact...1 mistake and all is gone with a clean 7 install...
I suggest printing out the info...

Title: Re: corrupted window files and how to repair them
Post by: pursuant on June 25, 2017, 05:36:41 PM

I'd make two mistakes, thanks for the help. Guess I'll have to live with it for the time being.

Title: Re: corrupted window files and how to repair them
Post by: patio on June 25, 2017, 07:51:51 PM

It's up to you...

Bookmark it...for when you get fed up...

Title: Re: corrupted window files and how to repair them
Post by: pursuant on June 26, 2017, 07:30:43 AM

done and thanks for the help

Title: Re: corrupted window files and how to repair them
Post by: patio on June 26, 2017, 07:41:51 AM

Anytime...Welcome to C H...

Title: Re: corrupted window files and how to repair them
Post by: AndyCountry on July 02, 2017, 09:00:02 PM

I know I'm late to this party (for those that know me, that comes as no surprise), but I had this problem a couple years ago, and it was very hard for me to find the fix. But this is a great trick to fix corrupted Windows 7 or 8 system files. So, for future viewers, I'd like to leave the following gift:

You must be connected to the Internet, however. From administrator-level command prompt, type:

dism /online /cleanup-image /restorehealth