Computer Hope

Hardware => Hardware => Topic started by: rana on February 11, 2018, 03:33:18 AM

Title: pc restarts randomly
Post by: rana on February 11, 2018, 03:33:18 AM

My pc used to restart before
I reinstalled my OS and everything was fine
later I downloaded Epic Games Launcher for fortnite
From that it used to restart whenever I used to play games
Now It restarts randomly .

Can you tell me what to do and how as I am new to all this.

Title: Re: pc restarts randomly
Post by: VintronNZ on February 12, 2018, 12:52:26 AM

Hi rana,

To help get more information quickly can you download and run speccy , select file, publish report, and copy the link to the report here.

https://www.ccleaner.com/speccy

Also if you know the make and model power supply your computer has fitted it could help.

Title: Re: pc restarts randomly
Post by: Allan on February 12, 2018, 05:17:42 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

Title: Re: pc restarts randomly
Post by: rana on February 18, 2018, 07:08:11 PM

OK I will do it thanks for responding

Title: Re: pc restarts randomly
Post by: rana on February 18, 2018, 07:10:33 PM

Quote from: Allan on February 12, 2018, 05:17:42 AM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

My PC shows no blue screen it shuts down abruptly and restarts without warning.