Computer Hope

Microsoft => Microsoft Windows => Windows NT/2000 => Topic started by: Jeffrey on December 12, 2009, 02:23:13 PM

Title: OUTLOOK BACK UP
Post by: Jeffrey on December 12, 2009, 02:23:13 PM

I recently successfully backed up my Outlook data to a memory stick (for the first time). However, when I now open up Outlook, I get three dialogue boxes:

"This information service has not been configured. Select an existing file to configure or type the name of a new file to create"

A "create/open personal folders file" which shows outlook pst in its window.

"Properties for this information service must be defined prior to use"

I click OK for each and can then access and use Outlook as normal. However, this is a nuisance!

Is there any way I can remove these dialogue boxes so I can go straight into Outlook?

I have been told that it is possible to delete these via Data Management File which  can be accessed via Outlook File menu. But my drop down File menu does not contain this option.

Title: Re: OUTLOOK BACK UP
Post by: Allan on December 12, 2009, 02:43:26 PM

It sounds as though you moved the .pst file rather than copy it.

Title: Re: OUTLOOK BACK UP
Post by: Jeffrey on December 12, 2009, 03:01:54 PM

Thanks - but what do I do to get rid of these dialogue boxes?

Title: Re: OUTLOOK BACK UP
Post by: Allan on December 12, 2009, 03:06:03 PM

Close Outlook and copy the Outlook.PST file back to the computer. If you copy it to the default location then Outlook will open normally. If you put it somewhere else you'll have to go to Outlook - Data File Management - Data Files and browse to the .pst file.