Computer Hope

Microsoft => Microsoft Windows => Windows 8 => Topic started by: Davec on August 22, 2016, 12:23:56 PM

Title: Windows/laptop turning of then cant load windows PLEASE HELP
Post by: Davec on August 22, 2016, 12:23:56 PM
Hi i was wondering if anyone could help or advise me? In the last week my laptop has turned its self of then cant load windows, this has happened twice! Ive done 2 fresh reinstalls of windows and all seems fine until it happens again! What could be the cause of this?
Title: Re: Windows/laptop turning of then cant load windows PLEASE HELP
Post by: patio on August 22, 2016, 12:46:09 PM
How are your Temps ? ?
Title: Re: Windows/laptop turning of then cant load windows PLEASE HELP
Post by: Davec on August 22, 2016, 01:13:47 PM
Don't know exactly but it's pretty *censored* hot!!
Title: Re: Windows/laptop turning of then cant load windows PLEASE HELP
Post by: patio on August 22, 2016, 01:18:11 PM
Then you have found your issue....take it to a shop for a proper cleaning or issues will continue and you risk burning it up....
Title: Re: Windows/laptop turning of then cant load windows PLEASE HELP
Post by: Davec on August 22, 2016, 01:25:58 PM
Thanks for the advice much appreciated
Title: Re: Windows/laptop turning of then cant load windows PLEASE HELP
Post by: patio on August 22, 2016, 03:34:13 PM
Anytime...Welcome Aboard...
Title: Re: Windows/laptop turning of then cant load windows PLEASE HELP
Post by: soybean on August 24, 2016, 09:13:21 AM
If you get the problem resolved, you could install a temperature monitoring utility/app such as CoreTemp (http://www.alcpu.com/CoreTemp/).  If your laptop has a multi-core processor, CoreTemp shows the temperature of each core.  Having a tool that gives you some actual temperature info is helpful is diagnosing problems that affect temps. 
Title: Re: Windows/laptop turning of then cant load windows PLEASE HELP
Post by: Lorraine walsh on October 04, 2016, 06:08:19 AM
Not sure whether your issue has been resolved or not but I'd ask did you install any new hardware or software? If booting it with safe mode does not work than some servicing may need to be done, including re-seating the fan connection, replacing said fan, cleaning all the cooling fins, inside and out, and if you really want to, you can take the cooling system out, clean all the old thermal paste off and plop some fresh new thermal compound in there.

Put it back together and you should be okay!