Computer Hope

Software => Computer viruses and spyware => Topic started by: Gumbo Variation on October 07, 2009, 07:12:14 PM

Title: Virus - malware help.
Post by: Gumbo Variation on October 07, 2009, 07:12:14 PM
So I discovered that I had a virus by trying to play Starcraft : Broodwar. I couldnt connect to battle.net and the error message I got told me that I needed to reinstall SC (which I did) and if it didnt work, it might because I had a virus. So I scanned with Ad-Aware which gave me a bunch of malwares as result (win32 stuff, you'll get more info later). It deleted them all and we I rebooted, it wasnt loading my session and I was getting error messages. After a few reboots I finally reached my desktop with this error message :
(http://img42.imageshack.us/img42/9905/virus2.png)

Yes its in french (I'm french-canadian so forgive my sloppy english), and it means that MOM.exe couldnt load properly (0xc000007b).

Then my avast started giving me these warnings :

(http://img16.imageshack.us/img16/1179/virusy.png)

So I came here and got all the logs for you guys :

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/07/2009 at 07:36 PM

Application Version : 4.26.1002

Core Rules Database Version : 3838
Trace Rules Database Version: 1794

Scan type       : Complete Scan
Total Scan Time : 00:45:02

Memory items scanned      : 661
Memory threats detected   : 0
Registry items scanned    : 6375
Registry threats detected : 0
File items scanned        : 27008
File threats detected     : 7

Adware.Tracking Cookie
   C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
   C:\Documents and Settings\Owner\Cookies\owner@atdmt[1].txt
   C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt
   C:\Documents and Settings\LocalService\Cookies\[email protected][2].txt
   C:\Documents and Settings\LocalService\Cookies\[email protected][2].txt
   C:\Documents and Settings\LocalService\Cookies\[email protected][3].txt
   C:\Documents and Settings\LocalService\Cookies\[email protected][1].txt






Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:46:26, on 2009-10-07
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\Program Files\Fichiers communs\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\vVX3000.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\HP\HP Officejet Pro K550 Series\Toolbox\HPWUTBX.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Razer\DeathAdder\razerhid.exe
C:\Program Files\Razer\DeathAdder\razertra.exe
C:\Program Files\Razer\DeathAdder\razerofa.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Application Data\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe
C:\Program Files\Fichiers communs\Nero\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Fichiers communs\Nero\Lib\NMIndexingService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iTunes\iTunes.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Trend Micro\HijackThis\sniper.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
R3 - URLSearchHook: Shareware.Pro-EN Toolbar - {da21bd13-ca22-42e3-a071-98f08f1ca1e7} - C:\Program Files\Peer2Peer-EN\tbPee1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Shareware.Pro-EN Toolbar - {da21bd13-ca22-42e3-a071-98f08f1ca1e7} - C:\Program Files\Peer2Peer-EN\tbPee1.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\hssie\HssIE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Shareware.Pro-EN Toolbar - {da21bd13-ca22-42e3-a071-98f08f1ca1e7} - C:\Program Files\Peer2Peer-EN\tbPee1.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [IntelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" TRAY
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [lifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [HPWUTOOLBOX] C:\Program Files\HP\HP Officejet Pro K550 Series\Toolbox\HPWUTBX.exe "-i"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Fichiers communs\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ter8m] RUNDLL32.EXE C:\WINDOWS\system32\msxm192z.dll,w
O4 - HKLM\..\Run: [DeathAdder] C:\Program Files\Razer\DeathAdder\razerhid.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Documents and Settings\Owner\Application Data\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Fichiers communs\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4C833081-D026-4FF8-968F-7EAB660D2FBA} (TVAnts ActiveX Control) - http://download.tvants.com/pub/tvants/tvants1/win32/cab/tvants.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Service Google Update (gupdate1c9fa73ff021c62) (gupdate1c9fa73ff021c62) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
O23 - Service: Hotspot Shield Helper Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: Service de l’iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Fichiers communs\Nero\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Fichiers communs\New Boundary\PrismXL\PRISMXL.SYS

--
End of file - 10889 bytes


This is the first malwarebyte log :

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 3

2009-10-07 20:22:41
mbam-log-2009-10-07 (20-22-37).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 80522
Time elapsed: 26 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\system32\BtwSrv.dll (Trojan.Agent) -> No action taken.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\btwsrv (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\btwsrv (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\btwsrv (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{eddbb5ee-bb64-4bfc-9dbe-e7c85941335b} (Adware.Zango) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b2} (Adware.ShopperReports) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{c5428486-50a0-4a02-9d20-520b59a9f9b3} (Adware.ShopperReports) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\BtwSrv.dll (Trojan.Agent) -> No action taken.
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\1VOL9AAC\w[1].bin (Backdoor.Bot) -> No action taken.
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\SSWL1JPP\w[1].bin (Backdoor.Bot) -> No action taken.
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\SSWL1JPP\w[3].bin (Backdoor.Bot) -> No action taken.


Then after quarantine, delete and reboot and seeing that my problem wasnt fixed I scanned again :

Malwarebytes' Anti-Malware 1.41
Database version: 2775
Windows 5.1.2600 Service Pack 3

2009-10-07 20:50:06
mbam-log-2009-10-07 (20-50-03).txt

Scan type: Quick Scan
Objects scanned: 115959
Time elapsed: 15 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 3
Registry Values Infected: 9
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\msxm192z.dll (Trojan.Agent) -> No action taken.

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\cmd.exe (Security.Hijack) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\regedit.exe (Security.Hijack) -> No action taken.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ter8m (Trojan.Agent) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\BuildW (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\FirstInstallFlag (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\guid (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\i (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\uid (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\Ulrn (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\Update (Malware.Trace) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\UpdateNew (Malware.Trace) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 (Adware.Seekmo) -> No action taken.

Files Infected:
C:\WINDOWS\Temp\VRTB9.tmp (Malware.Tool) -> No action taken.
C:\WINDOWS\system32\FInstall.sys (Backdoor.Bot) -> No action taken.
C:\WINDOWS\system32\msxm192z.dll (Trojan.Agent) -> No action taken.


And even after all of those, when I rebooted, I got the same error message as the beginning and another one that said that C:\WINDOWS\system32\msxm192z.dll couldnt run properly.

Thanks in advance for your help, I really need my Starcraft to work again, I got some important matches coming up soon :).
Title: Re: Virus - malware help.
Post by: harry 48 on October 08, 2009, 02:46:58 PM
you need to delete your malware log , run it again and delete what it brings up , there was no action taken in the log you sent , you need to post a clean one

you have 2 problems in your hjt log but you will have to wait for an expert to help

i think the problem comes from your p2p
Title: Re: Virus - malware help.
Post by: Gumbo Variation on October 08, 2009, 07:16:20 PM
I did delete, I guess the log was saved from before I deleted everything.