Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: moorrless on September 15, 2009, 11:22:39 AM

Title: Internet explorer shutting down
Post by: moorrless on September 15, 2009, 11:22:39 AM

I have a problem with internet explorer shutting down automatically.  It used to only happen when I went to the login page at AOL.  I would get a message that says "Internet Explorer has stopped working" every time I went to log in.  Now it just did it again when I went into a website to look at purchasing Microsoft Office.  It only seems to do this my everday account--I don't have these problems in my administrative account. Any ideas?

Title: Re: Internet explorer shutting down
Post by: Mulreay on September 15, 2009, 11:59:30 AM

Can you tell us what version of IE you are using also your computer specs thanks.
P.s welcome to computer hope  ;)

Title: Re: Internet explorer shutting down
Post by: oldun on September 15, 2009, 04:38:19 PM

Under Accessories->System Tools, there should be an item named Internet Explorer (No Add-ons). Try using this to log on to the problem sites. If it works, then one of your add-ons is causing the problem.