Computer Hope

Software => Internet browsers => Topic started by: JooBear on September 20, 2010, 09:27:16 PM

Title: Internet Explorer 8 freezing problems
Post by: JooBear on September 20, 2010, 09:27:16 PM

I E 8, Windows XP
constantly freezes and then"this tab has been recovered" appears

Please help with a detailed reply  Thank you!

Title: Re: Internet Explorer 8 freezing problems
Post by: Azzaboi on September 21, 2010, 03:10:09 AM

First, use an application like 'Lavasoft Ad-Aware' to check for any spyware, rootkits or browser hi-jacks.


If nothing detected, identify if you have any bad or conflicting browser BHO's (Browser Helper Object)...

In Internet Explorer by clicking on Tools, then Manage Add-Ons.

First disable Microsoft's own Spyware like 'Research', 'Discuss' and the annoying 'Microsoft Live Sign-in helper' if it's there.

Temporary disable:
1) Any 'Java' Plugins
2) Any 'Adobe' Link Helpers
3) Any 'IEMonitorBHO' Plugins like download manager helpers, etc
4) Any item with '(Not Verified)' labeled on it

Update your Shockwave and/or Flash Plugins if you use them.

If one or more of them are the cause then remove, re-install or update them, re-enable those others which you use and consisted safe.

Title: Re: Internet Explorer 8 freezing problems
Post by: Allan on September 21, 2010, 06:07:26 AM

1) Ignore the above post. First of all, AdAware has not been a viable option for years. The current best of breed for spyware scanning are MalwareBytes and SuperAntispyware. Second, to run IE without add-ons all you have to do is go to START - RUN and type: Type iexplore -extoff (then press ENTER).

2) Try a different browser (ie, Firefox, Opera) and see if the problem persists.

Title: Re: Internet Explorer 8 freezing problems
Post by: soybean on September 22, 2010, 09:29:11 AM

I understand Ad-Aware has lost it's former high standing but, otherwise, Azzaboi's post seems like a logical troubleshooting approach.  Simply running IE with all add-ons turned off could proove that one or more add-ons were the cause of the problem but it would not reveal which specific add-on was the cause.  More troubleshooting would be needed, and that seems to be the logic behind Azzaboi's post.

Title: Re: Internet Explorer 8 freezing problems
Post by: Allan on September 22, 2010, 01:32:07 PM

Quote from: soybean on September 22, 2010, 09:29:11 AM

I understand Ad-Aware has lost it's former high standing but, otherwise, Azzaboi's post seems like a logical troubleshooting approach.  Simply running IE with all add-ons turned off could proove that one or more add-ons were the cause of the problem but it would not reveal which specific add-on was the cause.  More troubleshooting would be needed, and that seems to be the logic behind Azzaboi's post.

I agree that running IE without add ons makes sense. It's his instructions on how to get there that I'm correcting. But thanks for the input.