Computer Hope
Software => Computer viruses and spyware => Topic started by: Maxen on January 01, 2011, 04:52:48 PM
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Thanks in advance.
Tried the chat, I've done some quick troubleshooting on my own. Basically windows explorer wont work. As soon as I get up and running it crashes. What follows is the usual Win7 options and if I choose to reboot explorer it just crashes on boot. Its a swedish version of Win7 but Ill post the error notes and perhaps youll figure whats what:
Problemsignatur:
Problemhändelsens namn: APPCRASH
Programnamn: Explorer.EXE
Programversion: 6.1.7600.16450
Programtidsstämpel: 4aeba271
Namn på felmodul: DivXMFSource.dll
Modulens version: 1.0.0.65
Tidsstämpel för felmodul: 4b7f002f
Undantagskod: c0000005
Undantagsförskjutning: 0004c930
OS-version: 6.1.7600.2.0.0.768.3
Språkvariant-ID: 1053
Ytterligare information 1: 0a9e
Ytterligare information 2: 0a9e372d3b4ad19135b953a78882e789
Ytterligare information 3: 0a9e
Ytterligare information 4: 0a9e372d3b4ad19135b953a78882e789
Läs vår sekretesspolicy online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x041d
Om sekretesspolicyn online inte är tillgänglig kan du läsa vår sekretesspolicy offline:
C:\Windows\system32\sv-SE\erofflps.txt
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I can think of two reasons as to why this is happening. I wasn't here at the time it started but my friend did mention the fact that he tried to start video clip which was a Matroska file and that DivX had automatically been set for mkv files. As soon as he tried to play it explorer crashed.
The first reason I can think of is that it is a bug as stated on wherever I found the information on google.
The other reason is that there might have been a DivX update that I interrupted as I was in a rush or something like that...
I cant launch anything cause I cant get to the cmd. The only way I know of is if I booted it through safe-mode but then Id probably just get lost and end up doing something stupid. I honestly just want to get rid of DivX alltogether in hopes that it will solve the problem.
I was sent here by one of the Chatters who was a user on the site. Who told me to come here in-case it might be virus or such.
I've already tried booting the Control Panel through "Help" using the txt file link provided by the error note. The link is how I managed to open up my internet browser.
If anybody could just please point me in the right direction I'd be really grateful.
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uninstall DivX.
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or switch to something different. for example: google chrome, mozilla firefox...
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or switch to something different. for example: google chrome, mozilla firefox...
He wrote "Windows Explorer", not "Internet Explorer".
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my mistake