Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: milspouse on September 04, 2009, 08:35:14 AM
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My computer has over a 100 reports sent to Windows to fix this and no response. Our hp runs on Windows Vista Home Premium Edition(x32) Svc Pk1, Physical memory 3.00GB, System Board Chipset nVidia MCP61, AMD Phenom(tm)9500 Quad-Core Processor, 4cores, 4 threads and current speed 2.21GHz, memory size 512MB, systems directory: windows\system32. Is there any other info that is needed? My system has been crashing often and when I look up problem report I see this error the most? Again over 100 WindowsWcpOther Failure3. In regards to antiviurse I run AVG. Thanks for any help :)
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My computer has over a 100 reports sent to Windows to fix this and no response
They won't reply. They just collect information from you.
What is WindowsWcpOther Failure3? Where do you see it?
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My system will crash or go blue screen and when Igo to check the problems reports and solutions that is where this is coming up. So it explains to me why my system keeps freezzng or crashing, but then again I'm not sure about tht the last error i got on the plus screen was PFN_list_Corrupt. So I am confuse and dont know what to do in order to gt this corrected. ???
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Go to Control Panel/System /Advanced/Performance...
Uncheck "auto restart on errors"
Now you will get a BSOD on errors...post all the info including the gibberesh.
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...or...
Download BlueScreenView (http://www.nirsoft.net/utils/blue_screen_view.html)
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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Dump File : Mini090109-01.dmp
Crash Time : 9/1/2009 5:07:27 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x2ec40569
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82a721c4
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+5ad24
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18145 (vistasp1_gdr.080917-1612)
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Dump File : Mini082309-01.dmp
Crash Time : 8/23/2009 9:02:57 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8a8556cc
Parameter 2 : 0x00000000
Parameter 3 : 0x82c1d20c
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+a50f5
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18145 (vistasp1_gdr.080917-1612)
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Dump File : Mini081609-02.dmp
Crash Time : 8/16/2009 5:35:38 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x96f64a89
Parameter 3 : 0x823cbb58
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+c4a89
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
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Dump File : Mini081609-01.dmp
Crash Time : 8/16/2009 5:09:14 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82bfd187
Parameter 3 : 0x8bd9f93c
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+1e7187
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18145 (vistasp1_gdr.080917-1612)
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Dump File : Mini080709-01.dmp
Crash Time : 8/7/2009 4:11:05 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x901f0264
Parameter 3 : 0x8bf7f960
Parameter 4 : 0x00000000
Caused By Driver : avgmfx86.sys
Caused By Address : avgmfx86.sys+3264
File Description : AVG Resident Shield Minifilter Driver
Product Name : AVG Internet Security
Company : AVG Technologies CZ, s.r.o.
File Version : 8.5.0.400
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Ok this is copy from the BSOD, tell me what you think?
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I see two options, AVG, or RAM.
Uninstall AVG, using AVG Remover: http://www.avg.com/download-tools
Switch to one of these:
- Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Comodo Internet Security (firewall + AV): http://www.personalfirewall.comodo.com/
NOTE. During installation, Comodo will also allow you to install AV only, or firewall only, if you prefer to combine one Comodo product with some other product.
If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use Comodo firewall..
If you decide to install Comodo Internet Security, or just Comodo firewall, make sure, Windows firewall is turned off.
IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall.
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If the above doesn't help...
A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A
B. If you have only one RAM stick installed...
...run memtest...
1. Download - Pre-Compiled Bootable ISO (.zip) (http://www.memtest.org/download/2.11/memtest86+-2.11.iso.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:
(http://209.85.48.8/228/109/upload/p4393897.gif)
8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:
(http://209.85.48.8/228/109/upload/p4393911.gif)
10. Once the CD is created, boot from it, and memtest will automatically start to run.
The running program will look something like this depending on the size and number of ram modules installed:
(http://icrontic.com/draco/images/articles/diagnose_with_memtest86/main_menu.jpg)
It's recommended to run 5-6 passes. Each pass contains very same 8 tests.
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.
(http://icrontic.com/draco/images/articles/diagnose_with_memtest86/testarea_cu.jpg)
The following image is the test results area:
(http://209.85.48.8/228/109/upload/p4393925.gif)
The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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ok then i'll start with the antiviurse and work from there, thank you, will hope tht the antivirus will be the problem if not then i'll try the other tht one has me a bit nervous :-\ but need to clear the problem.
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You'll be fine :)
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hey guys
Im running into the same problem but i dont have AVG installed
this is what I got when I ran bluescreenview
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Dump File : Mini051509-01.dmp
Crash Time : 15/05/2009 4:31:35 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000054
Parameter 2 : 0x0000001b
Parameter 3 : 0x00000001
Parameter 4 : 0x81e0efe9
Caused By Driver : hal.dll
Caused By Address : hal.dll+3fe9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
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sweet749
You need to start your own topic.