Computer Hope

Microsoft => Microsoft Windows => Windows 8 => Topic started by: foxygrandma on January 06, 2016, 07:42:24 PM

Title: refresh your PC
Post by: foxygrandma on January 06, 2016, 07:42:24 PM

On my Toshiba laptop when I go to refresh your PC without affecting your files,  it does not do it; instead I get the message:   Insert media.  Some files are missing.    Your Windows installation or recovery media will provide these files.  What do I need to do to get it to refresh?  Thanks.  Anna Ruth :||x

Title: Re: refresh your PC
Post by: KandoNYC on March 23, 2016, 07:47:47 AM

Insert the media that came with the machine, or if no disks were included, create the restore media and use that.

Title: Re: refresh your PC
Post by: foxygrandma on March 23, 2016, 01:46:02 PM

Quote from: foxygrandma on January 06, 2016, 07:42:24 PM

On my Toshiba laptop when I go to refresh your PC without affecting your files,  it does not do it; instead I get the message:   Insert media.  Some files are missing.    Your Windows installation or recovery media will provide these files.  What do I need to do to get it to refresh?  Thanks.  Anna Ruth :||x

no disks were created so will try your suggestion soon as I can.  Thank you