Computer Hope

Hardware => Hardware => Topic started by: XtrGamer on November 27, 2013, 01:20:18 AM

Title: Mouse scroll wheel malfunctioning...
Post by: XtrGamer on November 27, 2013, 01:20:18 AM
My Logitech M100 is scrolling up and down randomly on its own. I still have control over the scroll wheel but I cannot stop my webpage from scrolling up and down. This stops only when I disconnect the USB cable. I have tried using other ports without any success. This also effects the volume meter and weapon changes in video games. Please help  :(
Title: Re: Mouse scroll wheel malfunctioning...
Post by: PCdoc on November 27, 2013, 02:30:26 AM
Please avoid multiple post. If you have posted in a wrong thread, it will be moved by a mod. It also confuses helpers like myself, now which one to reply lol.
Title: Re: Mouse scroll wheel malfunctioning...
Post by: XtrGamer on November 27, 2013, 10:45:33 AM
Sorry lol my mouse was plugged in at that mo and I didn't realise that it had scrolled down and I clicked software by mistake. I marked that thread as solved.  ;D
Title: Re: Mouse scroll wheel malfunctioning...
Post by: PCdoc on November 27, 2013, 11:55:45 AM
So is the problem solved or not?
Title: Re: Mouse scroll wheel malfunctioning...
Post by: Calum on November 27, 2013, 12:19:50 PM
Sounds like it's time to replace the mouse.
Title: Re: Mouse scroll wheel malfunctioning...
Post by: patio on November 27, 2013, 05:14:22 PM
Or the batteries.
Title: Re: Mouse scroll wheel malfunctioning...
Post by: PCdoc on November 27, 2013, 08:59:55 PM
In many countries Logitech m100 comes with 3 yrs warranty. Though mouse are cheap these days, you may want to check if its under warranty.
Title: Re: Mouse scroll wheel malfunctioning...
Post by: XtrGamer on November 28, 2013, 12:48:40 AM
It's wired, so no batteries. Plus it's out of warranty period. Never mind guess I gotta replace it.
Title: Re: Mouse scroll wheel malfunctioning...
Post by: Calum on November 28, 2013, 03:27:50 AM
It might be worth contacting Logitech anyway, their service is excellent and they have been known to sometimes replace items even out of warranty.  If you don't ask, you don't get :) certainly worth 5 minutes filling out the form to see.