Computer Hope
Software => Apple => Topic started by: jinnu11 on March 30, 2020, 04:33:53 AM
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My macbook pro 15 inch 2017 Restarts automatically showing Your Computer Restart Because of proble. Any way to solve this problem..
panic(cpu 0 caller 0xffffff7f8354e970): "UPSB(MacBookPro13,3): thunderbolt power on failed 0xffffffff\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IOPCIFamily/IOPCIFamily-370.0.2/IOPCIBridge.cpp:1396
Backtrace (CPU 0), Frame : Return Address
0xffffff9219433a60 : 0xffffff8002b39a3b
0xffffff9219433ab0 : 0xffffff8002c70fe5
0xffffff9219433af0 : 0xffffff8002c62a5e
0xffffff9219433b40 : 0xffffff8002ae0a40
0xffffff9219433b60 : 0xffffff8002b39127
0xffffff9219433c60 : 0xffffff8002b3950b
0xffffff9219433cb0 : 0xffffff80032d17f9
0xffffff9219433d20 : 0xffffff7f8354e970
0xffffff9219433d40 : 0xffffff7f83537bdb
0xffffff9219433da0 : 0xffffff7f83538116
0xffffff9219433dc0 : 0xffffff7f83536320
0xffffff9219433e10 : 0xffffff7f83540b33
0xffffff9219433e30 : 0xffffff8003226654
0xffffff9219433ea0 : 0xffffff800322645a
0xffffff9219433ec0 : 0xffffff8002b7b625
0xffffff9219433f40 : 0xffffff8002b7b151
0xffffff9219433fa0 : 0xffffff8002ae013e
Kernel Extensions in backtrace:
com.apple.iokit.IOPCIFamily(2.9)[AA7C7A4F-9F5D-3533-9E78-177C3B6A72BF]@0xffffff7f8352f000->0xffffff7f83565fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
19B88
Kernel version:
Darwin Kernel Version 19.0.0: Thu Oct 17 16:17:15 PDT 2019; root:xnu-6153.41.3~29/RELEASE_X86_64
Kernel UUID: 7503CD47-851F-321E-8747-50DB4299165F
Kernel slide: 0x0000000002800000
Kernel text base: 0xffffff8002a00000
__HIB text base: 0xffffff8002900000
System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 401791214332
last loaded kext at 249659109278: @filesystems.msdosfs 1.10 (addr 0xffffff7f83f2d000, size 69632)
loaded kexts:
@filesystems.msdosfs 1.10
>!AHIDALSService 1
>AudioAUUC 1.70
@fileutil 20.036.15
>AGPM 111.2.5
>!APlatformEnabler 2.7.0d0
>X86PlatformShim 1.0.0
@filesystems.autofs 3.0
>!AHDAHardwareConfigDriver 283.14
>!AUpstreamUserClient 3.6.8
>!AHDA 283.14
@kext.AMDFramebuffer 3.0.2
@kext.AMDRadeonServiceManager 3.0.2
@kext.AMDRadeonX4000 3.0.2
>!AGraphicsDevicePolicy 4.5.9
@AGDCPluginDisplayMetrics 4.5.9
>AGDCBacklightControl 4.5.9
>!ABacklight 180.1
>!AMCCSControl 1.13
>!AHV 1
>SMCMotionSensor 3.0.4d1
|IOUserEthernet 1.0.1
>!A!ISKLGraphics 14.0.2
>!A!IPCHPMC 2.0.1
|IO!BSerialManager 7.0.1f1
>pmtelemetry 1
>!A!ISKLGraphicsFramebuffer 14.0.2
@kext.AMD9500!C 3.0.2
>!AEmbeddedOSSupportHost 1
>!AThunderboltIP 3.1.3
>eficheck 1
@Dont_Steal_Mac_OS_X 7.0.0
>!AMuxControl 4.5.9
>!AGFXHDA 100.1.422
>!AFIVRDriver 4.1.0
>ACPI_SMC_PlatformPlugin 1.0.0
>!A!ISlowAdaptiveClocking 4.0.0
>!AFileSystemDriver 3.0.1
>!AVirtIO 1.0
@filesystems.hfs.kext 522.0.9
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>!ATopCaseHIDEventDriver 3410.1
@filesystems.apfs 1412.41.1
>AirPort.BrcmNIC 1400.1.1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ARTC 2.0
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
>usb.cdc.acm 5.0.0
>usb.serial 6.0.0
>usb.cdc.ecm 5.0.0
>usb.cdc.ncm 5.0.0
>usb.IOUSBHostHIDDevice 1.2
>!UAudio 320.49
>usb.!UiBridge 1.0
>usb.cdc 5.0.0
>usb.networking 5.0.0
>usb.!UHostCompositeDevice 1.2
@kext.triggers 1.0
>DspFuncLib 283.14
@kext.OSvKernDSPLib 529
@kext.AMDRadeonX4100HWLibs 1.0
@kext.AMDRadeonX4000HWServices 3.0.2
|IO!BHost!CUARTTransport 7.0.1f1
|IO!BHost!CTransport 7.0.1f1
|IOAVB!F 800.17
>!ABacklightExpert 1.1.0
>!ASMBus!C 1.0.18d1
>!ASSE 1.0
>!AHDA!C 283.14
|IOHDA!F 283.14
|IOAccelerator!F2 438.2.7
@kext.AMDSupport 3.0.2
>!ASMBusPCI 1.0.14d1
>!AGraphicsControl 4.5.9
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IONDRVSupport 568
@!AGPUWrangler 4.5.9
@!AGraphicsDeviceControl 4.5.9
|IOGraphics!F 568
>IOPlatformPluginLegacy 1.0.0
>X86PlatformPlugin 1.0.0
>IOPlatformPlugin!F 6.0.0d8
|IOSlowAdaptiveClocking!F 1.0.0
@plugin.IOgPTPPlugin 810.1
|IOEthernetAVB!C 1.1.0
>!AThunderboltEDMSink 4.2.1
>!AThunderboltDPOutAdapter 6.2.3
|IOSerial!F 11
|IOSurface 269.6
@filesystems.hfs.encodings.kext 1
>!AActuatorDriver 3410.2
>!AHIDKeyboard 209
>!AHS!BDriver 3410.1
>IO!BHIDDriver 7.0.1f1
|IO!B!F 7.0.1f1
|IO!BPacketLogger 7.0.1f1
>!AMultitouchDriver 3410.2
>!AInputDeviceSupport 3410.1
>!AHSSPIHIDDriver 58
>!AThunderboltDPInAdapter 6.2.3
>!AThunderboltDPAdapter!F 6.2.3
>!AThunderboltPCIDownAdapter 2.5.2
>!AXsanScheme 3
>!AHSSPISupport 58
>!A!ILpssSpi!C 3.0.60
|IO80211!F 1200.12.2b1
>mDNSOffloadUserClient 1.0.1b8
>corecapture 1.0.4
|IOSkywalk!F 1
|IONVMe!F 2.1.0
>!AThunderboltNHI 5.8.0
>!AHPM 3.4.4
|IOThunderbolt!F 7.4.6
>!A!ILpssI2C!C 3.0.60
>!A!ILpssDmac 3.0.60
>!A!ILpssGspi 3.0.60
>!A!ILpssI2C 3.0.60
>usb.!UXHCIPCI 1.2
>usb.!UXHCI 1.2
>usb.!UHostPacketFilter 1.0
|IOUSB!F 900.4.2
>!AEFINVRAM 2.1
>!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
>DiskImages 493.0.0
>!AFDEKeyStore 28.30
>!AEffaceable!S 1.0
>!AKeyStore 2
>!UTDM 489.41.1
|IOSCSIBlockCommandsDevice 422.0.2
>!ACredentialManager 1.0
>KernelRelayHost 1
>!ASEPManager 1.0.1
>IOSlaveProcessor 1
|IOUSBMass!SDriver 157.40.7
|IOSCSIArchitectureModel!F 422.0.2
|IO!S!F 2.1
|IOUSBHost!F 1.2
>!UHostMergeProperties 1.2
>usb.!UCommon 1.0
>!ABusPower!C 1.0
|CoreAnalytics!F 1
>!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|IOTimeSync!F 810.1
|IONetworking!F 3.4
|IOReport!F 47
>!AACPIPlatform 6.1
>!ASMC 3.1.9
>watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1
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I had this same issue on a MacBook air 2017/macos mojave yesterday. it starts with a message that your computer was restarted because of a problem. this post may be helpful: https://support.apple.com/en-us/HT200553
i've solve this issue after installing all available software update.
hope it will work.