Computer Hope
Other => Other => Topic started by: amy day on September 26, 2005, 10:29:54 AM
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2 days ago when I tried to get on my ebay page, it took forever and then "web page cannot be found" popped up. It also does it on newegg on 'my account' and paypal. I have ran ad ware spyware and virus software. I did have 2 viruses and 10 adware but cleaned it up. I retied it and I still can't get on the pages I have a password on. What else could be wrong? I have items on ebay and newegg to check on and I don't have a clue how to fix this.
Please help?
Amy
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;D
Nevermind....I used system restore and now it works.
I don't know what was changed but this is what worked.
Amy
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Try the following instead next time:
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Security tab
6. Reset all security zones to Default
And/or
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. Advanced
6. Restore Defaults button.
You may need to do the following as well
1. Start
2. Settings
3. Control Panel
4. Internet Options
5. General tab
6. Remove cookies, temporary files and history
The following articles are related to repairing Internet Explorer.
Troubleshooting Internet Explorer 6 (http://www.microsoft.com/resources/documentation/ie/6/all/reskit/en-us/part7/z02ie6rk.mspx)
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP (http://support.microsoft.com/default.aspx?scid=kb;en-us;318378)
Description of the Internet Explorer Repair Tool (http://support.microsoft.com/default.aspx?scid=kb;en-us;194177)
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Thank you! I will try these next time. Hopefully it won't happen again .
Amy
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Keep your computer spyware and virus clean, and settings will never change unless you tell them to. ;)
Virus scanners
AVG Free (http://free.grisoft.com/doc/1)
-- Anti virus scanner
Trend Micro Housecall (http://housecall.trendmicro.com/)
-- Online anti virus scanner.
Anti spy/malware
Microsoft Antispyware (http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en)
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy (http://www.safer-networking.org/en/mirrors/index.html)
-- Anti spyware scanner
Adaware SE Personal (http://www.lavasoftusa.com/software/adaware/)
-- Anti spyware scanner
Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems
ZoneAlarm Free (http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp)
-- Free firewall - more user friendly
Sygate Personal (http://smb.sygate.com/products/spf_standard.htm)
-- Free firewall - more configuration options
Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind
HijackThis (http://www.merijn.org/files/hijackthis.zip)
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger (http://vil.nai.com/vil/stinger/)
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder (http://www.intermute.com/spysubtract/cwshredder_download.html)
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.