Computer Hope

Other => Other => Topic started by: boo on June 27, 2007, 04:43:23 PM

Title: where is the chat?
Post by: boo on June 27, 2007, 04:43:23 PM

where is the live chat where more than 2 people can talk at one time. i mean that chatr meantioned in the "whats the dumbest question you've been asked?".

Title: Re: where is the chat?
Post by: Computer Hope Admin on June 27, 2007, 05:07:39 PM

If you're referring to the Computer Hope chat it can be accessed through the Online Help section.

http://www.computerhope.com/oh.htm

However, if no operators are available for chatting you'll be unable to chat with anyone. Unfortunately at this time can't have people available 24/7.

Title: Re: where is the chat?
Post by: Calum on June 28, 2007, 03:26:17 AM

To add to the above . . .
The IRC chat mentioned in that topic no longer exists.
It has been replaced with an operator/user chat support system, where there is one user talking to one or more operators at a time.

Title: Re: where is the chat?
Post by: boo on June 28, 2007, 05:35:49 AM

thanx thats waht i was asking about.
y was it disabled. i think its a gr8 idea

Title: Re: where is the chat?
Post by: Calum on June 28, 2007, 05:48:39 AM

It was IRC-based, and it kept being inaccessible because there were too many people on the rest of the network.
This is a real support system, and allows for better one-one one support where only people approved by the admin can provide support.

Title: Re: where is the chat?
Post by: unlovedwarrior on June 28, 2007, 08:00:35 AM

like me..

Title: Re: where is the chat?
Post by: boo on June 28, 2007, 09:21:46 AM

meh i suppose that makes sense
shame though