Computer Hope

Software => Computer viruses and spyware => Topic started by: Stephen Greene on June 18, 2005, 06:23:59 PM

Title: Spy assassin issues with charter internet suite
Post by: Stephen Greene on June 18, 2005, 06:23:59 PM

 ???  I recently removed my Charter Security Suite (F-Secure) from my computer and tried to reinstall it.  It ended up going into a loop trying to prepare the computer for installation.  After calling Charter, they said that I had Spy Assassin in my hpkey area in regedit.  I'm wondering how to fix the problem and make it so I can have my ISP's security suite installed.   Please help!

Thanks!

Title: Re: Spy assassin issues with charter internet suit
Post by: dl65 on June 18, 2005, 06:58:51 PM

Stephen Greene.....Go into the registry , use the search feature and search for "Spy Assassin "  remove any entries it finds ......( you will probably have to run search more than once as ther are probably multi entries .)

Be sure to back up you registry before removing any entries just in case you foul up .

dl65  ::)

Title: Re: Spy assassin issues with charter internet suit
Post by: Stephen on June 18, 2005, 10:27:18 PM

Thanks for the tip...I'll try it!