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Microsoft => Microsoft Windows => Windows XP => Topic started by: salwa SMZ on July 28, 2017, 06:41:37 AM

Title: How to recover Windows XP using Recovery Console CD
Post by: salwa SMZ on July 28, 2017, 06:41:37 AM

Hi everyone.

I am trying to repair my old Window XP desktop. When I try to start it, I get this message :


Windows could not start because of an error in the software.
Please report this problem as :
load needed DLLs for kernel.
Please contact your support person to report this problem.

After searching the internet, I now understand that an essential file is corrupted. I created a bootable XP Recovery Console CD. I'm using to recover the system. I followed all the steps, but now I'm stuck and don't know what command I should use to recover the corrupted file. Please help me to do so.

Title: Re: How to recover Windows XP using Recovery Console CD
Post by: SuperDave on July 28, 2017, 03:15:14 PM

You could try this: When it asks for your CD put your recovery disk and see what happens.
•Click on Start > Run and type sfc /scannow then press Enter (note the space between scf and /scannow)
*Let this run undisturbed until the window with the blue  progress bar goes away
SFC - Which stands for System File Checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

Title: Re: How to recover Windows XP using Recovery Console CD
Post by: salwa SMZ on July 29, 2017, 12:10:19 AM

I'm stuck with a black screen. I can't get to the Windows to click start. I made a XP recovery console CD. I tried to fix the corrupted file. But I'm still not sure which file is corrupted. I followed the steps in this YouTube video:   https://www.youtube.com/watch?v=SOgY48Ad4V8   but this didn't solve the problem.
I have two windows copies. One in the C drive and another in the D.
Please help me, I really need to get this PC working.

Title: Re: How to recover Windows XP using Recovery Console CD
Post by: SuperDave on July 29, 2017, 04:51:50 PM

Have you tried starting in Safe Mode?

Title: Re: How to recover Windows XP using Recovery Console CD
Post by: salwa SMZ on July 30, 2017, 01:24:18 AM

I can't start in Save Mode. all I got is a black screen. Now after all these attempts to fix it, and trying to install the Windows XP from a UBS, it is giving me a new error message, which is Hal.dll is missing or corrupt, and invalid boot.ini file message also flash briefly when I start the system.

Title: Re: How to recover Windows XP using Recovery Console CD
Post by: SuperDave on July 30, 2017, 03:54:45 PM

You start in Safe Mode by repeatedly hitting F2 while the computer is booting.

Title: Re: How to recover Windows XP using Recovery Console CD
Post by: Geek-9pm on July 30, 2017, 04:09:01 PM

On my system it is the F8 key.

If he can not recovry his XP system, he will need to:
1. Boot up from a resue CD like Macrium Reflect .
2. Save documents and stttings to a DVD,
3. Install XP again, eraseding all data.
4. Restore documents and settings
5. Install other programs lost.
https://www.macrium.com/reflectfree

Title: Re: How to recover Windows XP using Recovery Console CD
Post by: salwa SMZ on July 31, 2017, 01:56:33 PM

Thank you all of you for your help. I decided to take the PC to the technician to install window 7.

Title: Re: How to recover Windows XP using Recovery Console CD
Post by: Geek-9pm on July 31, 2017, 02:20:50 PM

Quote from: salwa SMZ on July 31, 2017, 01:56:33 PM

Thank you all of you for your help. I decided to take the PC to the technician to install window 7.

Wise  choice.