Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: juany on September 19, 2008, 02:08:11 PM
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hi there when i turn on my pc i get my log in logo and enter my password then a message appears saying this copy of windows must be activated with microsoft before you can log on - do you want to activate windows now yes or no
when i press yes a screen says windows is already activated press ok to exit - when i press ok it then logs me out
Also it wont let me start up in safe mode
any ideas
many thanks
juan
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Yes, you need to actvate your Windows O.S. within 30 days of installing, or it will quit working properly. When it asks if you want to activate Windows, click on the affirmative answer. It will have a drop-down box of several different countries. Highlight you country (U.S.) and it will give you 2-3 numbers to call. You will probably want to call the toll-free number. You need to be in front of your computer. The process is quite simple and shall only take 5-10 minutes.
I always activate by phone, because I've had to reactivate the same computer several times, and if I do it over the internet, it will say I've done it too many times and won't let me proceed.
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If you have already activated, I wouldn't worry about it. About the Safe Mode, somebody else will have to help you there. Do you tap the f8 key when starting up to get into safe mode?
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hi again yes i tap the f8 key but it then stops responding and i have to turn the pc off and try again, i expect its a virus causing it to go into a loop so what do i do now any ideas
many thanks
juan in the uk
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One question.
Is this a real copy of Windows XP? Did you get it straight from Microsoft or from a genuine computer store?
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hi the windows xp pro is genuine and i dont know how to get around this which this is a real pain,
many thanks
juan
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Do you have the Windows XP CD?
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yes i do have windows xp on cd but it wont reconise it in my cd drive or my dvd drive, i do have a working second computer with xp is there any way i can connect my h/drive to my other pc and do something
many thanks
juan
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So you cannot boot from the Windows CD? (have you checked your BIOS order)
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the pc wont let me access the bios as it goes straight into the login screen
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That's not right..... ???
How to enter BIOS:
http://www.computerhope.com/issues/ch000192.htm
Basically, from the moment you turn the computer on, you press one of the buttons specified in the link.
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ive tried and the pc wont let me in the bios
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Are you willing to reformat the drive and reinstall Windows (after backing up your data)
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ive tried and the pc wont let me in the bios
You need to try it with a PS2 keyboard....this may also be the reason you have trouble getting into safe mode.
Everyone should have one...
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yes im willing to reformat drive but if the pc wont reconise the windows xp cd or not able to get into the bios how can i do that.
ive using a wireless keyboard and mouse but i have a wired usb keyboard and a ps2 mouse
many thanks
juan
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You need to try it with a PS2 keyboard...
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hi again i will try with a ps2 keyboard if it dosnt work would it be ok to contact you again
many thanks for your help
juan
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Yes, you need to actvate your Windows O.S. within 30 days of installing, or it will quit working properly. When it asks if you want to activate Windows, click on the affirmative answer. It will have a drop-down box of several different countries. Highlight you country (U.S.) and it will give you 2-3 numbers to call. You will probably want to call the toll-free number. You need to be in front of your computer. The process is quite simple and shall only take 5-10 minutes.
I always activate by phone, because I've had to reactivate the same computer several times, and if I do it over the internet, it will say I've done it too many times and won't let me proceed.
This is your answer ->call MS. If you have a legal copy the entire process will take less than 3 minutes.
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hi with regards to drmsucks windows xp has already been activated the day it was installed so why would i need to call ms, i expect i have been invected by a virus so looks like i will have to reformat my h/d and start again
many thanks
juan
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hi with regards to drmsucks windows xp has already been activated the day it was installed so why would i need to call ms,
Because of this:
hi there when i turn on my pc i get my log in logo and enter my password then a message appears saying this copy of windows must be activated with microsoft before you can log on - do you want to activate windows now yes or no
when i press yes a screen says windows is already activated press ok to exit - when i press ok it then logs me out
Also it wont let me start up in safe mode
any ideas
many thanks
juan
The activation process is not perfect - sometimes a Windows update will cause the Windows system to seek a re-activation.
If you think that a re-install is easier than a phone call, or you have reason to believe that you have a virus that you chose not to disclose here, certainly do the format and re-install.
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If you re-install you will need to re-activate .....
Seems like a drastic step to me rather than a phone call...
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hi again if i call ms will i be able to log in to my account as it is in a loop
many thanks
juan