Computer Hope
Hardware => Hardware => Topic started by: lucius100 on November 23, 2013, 02:09:50 AM
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This problem occured to me a few days ago, and i search the whole internet until i found this place, hope i can get fix at here
Problem details :
The mouse is working, i test it at my cpu, but if i use it in my laptop, the mouse light dim a while and the light goes out. In windows it says usb not recognized then show unknown device , that's why i can't get the driver installed. Tested with 2 working mouse at my cpu , but my laptop still won't recognized it and the mouse light still goes off.
The fix i have tested
1. reinstall whole thing, win 7 win xp still not working
2. usb port working with my laptop fan and external hard drive so i don't think it's my usb port problem
3. Compaq presario v3500 , tried to enter bios to see if there's any usb support, but still not luck , there's no usb support thingy in bios
4. remove cmos battery, press power for 5-10 seconds, and reconnect usb, not working
5. uninstalled all usb driver in category universal serial bus controllers and restart, reinstall itself, still not working
any solution guys ?
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Did you try in all the available ports?
Unplug the USB mouse and all other USB devices plugged in the laptop. In the device manager, under Universal Serial Bus controllers, Remove all instances of "USB Root HUB" by right clicking on each one of them, select uninstall. Restart your laptop. Plug in the mouse and check if it works.
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yes, i have total 3 usb ports , and all of them is the same , when i plug in the mouse, the light dim a little and completely goes off.
My windows detect it, try to install the driver, then it show failed because the mouse become undetected.
still not working after uninstall the usb root and reinstall it.
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The driver for USB mouse is normally installed under Human Interface Devices.
While your usb mouse is unplugged, open device manager. Under Human Interface devices, Uninstall all entries under Human Interface devices especially all instances of "USB Human Interface Device". Also again uninstall all the USB root hub. Restart the computer and plug in the usb mouse.
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still the same, and the driver still remain uninstalled.
it got disconnected again before it install the driver.
it seems like auto disconnected after plugged in and the driver failed.
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Do you have any other mouse to check?
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Check your Manual...
On many laptops you need to turn off the touchpad before plugging the mouse in...
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yes, i have 2 working mouse (tested at my cpu) , and it's the same disconnected in laptop.
there's button to turn off the touchpad, and i turn it off, and plug in the mouse still get disconnected, driver install failed again.
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For a while , it's working , the driver successfully installed and then the cursor kinda freezing and the light at the mouse dim a little , then completely died again. After replug it , it says usb not recognized again.
Is it possible caused by the power outage ?