Computer Hope

Software => Internet browsers => Topic started by: Silent_Bob on July 28, 2006, 10:54:17 PM

Title: Upgrade from 6 to 7 gone wrong
Post by: Silent_Bob on July 28, 2006, 10:54:17 PM
I have Internet Explorer 6, and tried to upgrade to 7. After I installed it from microsoft.com, I began setup. After a while, it said that it could not be installed and that I should restart to undo everything. So I did. Once my computer rebooted, I started getting messages about things not being able to start because file iertuti.dll or somehting like that was missing. I got this message for a bunch of things like Windows Media Player, Norton, etc. So I tried the last known good configuration thing, and that didn't work. Then a friend emailed me the file, and I put it into the System32 folder, and now the message doesn't come anymore. But, Internet Explorer still doesn't work, every page says page cannot be displayed. Don't know if this matters, but I got some annoying malware that might have something to do with this. Can anyone help me?
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: Dilbert on July 29, 2006, 12:05:31 AM
Go to Add/Remove programs on the Control Panel. Make sure "Show Updates" is listed. Find IE 7 near the bottom and remove it.

And stay away from betas. ;)
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: Silent_Bob on July 29, 2006, 06:51:06 PM
I went to Add/Remove w/ the show updates checked, and found IE 7. I assume you mean remove the Update for Internet Explorer 7 Beta 3 (KB922880) subcategory, of the main category Windows Internet Explorer 7 Beta 3, cause the main IE category didn't have a remove option. But when I tried to remove the subcategory, it said Setup has detected that Windows Internet Explorer has been upgraded on your computer since KB922880 was installed. If you remove KB922880 your system will be unusable. The removal of KB922880 cannot continue.
I'm assuming this means Windows thinks that I only want to get rid of the update, but the update pretty much is IE7 so it won't let me?  

Plus, I forgot to say in my first post, I tried to remove Internet Explorer from Add/Remove Windows Components, but after rebooting, the files were still in Program Files and nothing had changed.
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: GX1_Man on July 29, 2006, 06:53:24 PM
It sounds like you have totally FUBAR'ed the system then, at least in terms of an uninstall.

Do you have a real Windows CD if you need to reinstall it and get IE functioning?

As mentioned above NO beta product should be installed if you aren't prepared to hose your system.
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: Silent_Bob on July 29, 2006, 06:55:10 PM
No, I don't have a Windows CD key  :'(
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: GX1_Man on July 29, 2006, 07:02:37 PM
Everyone needs a real Windows CD sooner or later.

In your case it looks like sooner.  ;)

http://www.newegg.com/ProductSort/SubCategory.asp?SubCategory=368
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: Silent_Bob on July 29, 2006, 07:26:21 PM
So there's no other way to fix this besides spending 100 bucks?
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: GX1_Man on July 29, 2006, 07:32:22 PM
Quote
I went to Add/Remove w/ the show updates checked, and found IE 7. I assume you mean remove the Update for Internet Explorer 7 Beta 3 (KB922880) subcategory, of the main category Windows Internet Explorer 7 Beta 3, cause the main IE category didn't have a remove option. But when I tried to remove the subcategory, it said Setup has detected that Windows Internet Explorer has been upgraded on your computer since KB922880 was installed. [highlight]If you remove KB922880 your system will be unusable. [/highlight]The removal of KB922880 cannot continue.
I'm assuming this means Windows thinks that I only want to get rid of the update, but the update pretty much is IE7 so it won't let me?  

Sounds like it to me.
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: infoseeker on July 29, 2006, 10:06:01 PM
But i think CCLEANER the latest version can do the uninstalling ie7

BTW, did you apply this method
http://msdn.microsoft.com/ie/releasenotes/default.aspx


 ;) infoseeker ;)
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: Silent_Bob on July 31, 2006, 02:04:56 PM
Quote
But i think CCLEANER the latest version can do the uninstalling ie7

BTW, did you apply this method
http://msdn.microsoft.com/ie/releasenotes/default.aspx


 ;) infoseeker ;)


Unfortunately, neither method worked  :'(
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: GX1_Man on July 31, 2006, 02:59:37 PM
See Reply #3 up there  ::) ::) ::) ::)
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: Rob Pomeroy on August 03, 2006, 06:00:50 AM
You got away with running an illegal copy for so long; perhaps it's about time you offered your sacrifice to appease the Microsoft gods.




At least $100 is easier to come by than a nubile virgin maiden...
Title: Re: Upgrade from 6 to 7 gone wrong
Post by: ale52 on August 03, 2006, 03:01:45 PM
If you're running XP,  just restore to a  date earlier than when you installed IE7.  

Alan <><  :D