Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: nikkitome on March 18, 2008, 12:39:12 PM

Title: problem with my compaq Presario Notebook
Post by: nikkitome on March 18, 2008, 12:39:12 PM

can somebody help me ?
when I turn on my laptop my homepage doesn't display completely, I even try AOL.com and still does the same thing  it displays just a partial  parts of the page  can somebody tell me what is it.  by the way  my OS is Windows Vista

thanks guys

Title: Re: problem with my compaq Presario Notebook
Post by: Aegis on March 18, 2008, 07:33:09 PM

What operating system do you use?

When did this start to happen?

What do you see for the rest of the page, if only part of it displays?

What browser do you use?

Title: Re: problem with my compaq Presario Notebook
Post by: nikkitome on March 18, 2008, 09:10:04 PM

my OS is windows vista home edition,I don't know if that's the way you call it since I don't know much about Windows Vista,  this started last night, the left side of the yahoo menu its all like broken in three different parts, the web search little window of the yahoo homepage is not there, and I'm using Internet Explorer  but the same thing happend when I open Firefox browser, AOL too.

Title: Re: problem with my compaq Presario Notebook
Post by: beyourownit on March 18, 2008, 09:20:54 PM

perhaps a virus?  Are you running a virus protection program?

if not try this

http://beyourownit.com/videos/helpremovingavirus.html


I am thinking somethings up

let me know

Title: Re: problem with my compaq Presario Notebook
Post by: Broni on March 18, 2008, 09:26:08 PM

Quote

if not try this

http://beyourownit.com/videos/helpremovingavirus.html

Please, disregard the above comment.

Title: Re: problem with my compaq Presario Notebook
Post by: Broni on March 18, 2008, 09:27:34 PM

nikkitome

Does it happen in browsers only?
Please, verify your Java version: http://www.java.com/en/download/installed.jsp

Title: Re: problem with my compaq Presario Notebook
Post by: beyourownit on March 18, 2008, 09:54:10 PM

? is the video not helpful?

I will keep my posts to text only...

Title: Re: problem with my compaq Presario Notebook
Post by: nikkitome on March 18, 2008, 09:57:34 PM

right now it doesn't let me open any page just this webpage computer help

Title: Re: problem with my compaq Presario Notebook
Post by: nikkitome on March 18, 2008, 10:03:17 PM

Broni I couldn't it  open the webpages that you gave me  cuz the problem

Title: Re: problem with my compaq Presario Notebook
Post by: beyourownit on March 18, 2008, 10:04:40 PM

try opening a page from my computer.

in the address bar in my computer, type a web address...what happens?

Title: Re: problem with my compaq Presario Notebook
Post by: Broni on March 19, 2008, 01:50:06 PM

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download)
Click on Download HijackThis Installer
Post HijackTHis log.

Title: Re: problem with my compaq Presario Notebook
Post by: nikkitome on March 19, 2008, 07:31:30 PM

Thank you guys for all the ideas that you have gave me, I have not been able to fix my problem yet, I must call HP I didn't not know  that I still have Insurance for this Laptop  Thanks any way.