Computer Hope

Microsoft => Microsoft Windows => Windows 8 => Topic started by: alyoob on May 04, 2014, 03:23:51 PM

Title: computer does not go to sleep 30 % of time
Post by: alyoob on May 04, 2014, 03:23:51 PM

I realized that my computer does not go to sleep or display does not power down 30% of time . I did a Powercfg -energy in the cmd and it came up with this check file attatched report. how can i fix this issue

[recovering disk space, attachment deleted by admin]

Title: Re: computer does not go to sleep 30 % of time
Post by: SuperDave on May 04, 2014, 04:32:29 PM

According to that report it appears to be the USB device.

Title: Re: computer does not go to sleep 30 % of time
Post by: alyoob on May 04, 2014, 07:50:30 PM

Ty. Can you explain how to fix it.

Title: Re: computer does not go to sleep 30 % of time
Post by: SuperDave on May 05, 2014, 11:36:23 AM

Do you have a USB device plugged in somewhere? If so, try removing it.

Title: Re: computer does not go to sleep 30 % of time
Post by: alyoob on May 05, 2014, 02:33:57 PM

well i have the mouse, printer, keyboard and touch screen displey using usb. so which one should i remove.

Title: Re: computer does not go to sleep 30 % of time
Post by: Quantos on May 05, 2014, 02:48:22 PM

Remove them one by one until you find the culprit.

Title: Re: computer does not go to sleep 30 % of time
Post by: SuperDave on May 05, 2014, 06:08:33 PM

Has the computer always done this? Could you check in the Device Manager to see if there are any yellow icons?
According to this link (http://support.microsoft.com/kb/2880144) it appears to be a problem MS is trying to fix.

Title: Re: computer does not go to sleep 30 % of time
Post by: patio on May 05, 2014, 06:40:23 PM

Most likely the touch screen..

Title: Re: computer does not go to sleep 30 % of time
Post by: alyoob on May 06, 2014, 07:33:33 PM

nothing in device manager that has a yellow icon.

Title: Re: computer does not go to sleep 30 % of time
Post by: SuperDave on May 06, 2014, 07:38:56 PM

As Patio mentioned it's probably your touch screen. Can you try a regular monitor?

Quote

USB\VID_1926&PID_033C

Title: Re: computer does not go to sleep 30 % of time
Post by: alyoob on May 07, 2014, 10:23:52 AM

ok

Title: Re: computer does not go to sleep 30 % of time
Post by: patio on May 07, 2014, 12:10:00 PM

I'd stop using sleep mode personally...
Win power saving methods ahve never been good IMHO.

Title: Re: computer does not go to sleep 30 % of time
Post by: alyoob on May 07, 2014, 10:01:48 PM

well patio id like my monitor at least to go to sleep

Title: Re: computer does not go to sleep 30 % of time
Post by: alyoob on May 07, 2014, 10:50:31 PM

yup its my monitor. so what should i do about the monitor causing this issue

Title: Re: computer does not go to sleep 30 % of time
Post by: patio on May 08, 2014, 06:02:04 AM

Use the power switch on the monitor when you don't want it on.

Title: Re: computer does not go to sleep 30 % of time
Post by: alyoob on May 08, 2014, 10:31:20 AM

if the computer is on all day long without it going to sleep and i turn the computer off at night would that cause the computer any harm.

Title: Re: computer does not go to sleep 30 % of time
Post by: SuperDave on May 08, 2014, 12:52:17 PM

No, but you should be able to configure your harddrive to stop spinning reducing the wear and tear on it.

Title: Re: computer does not go to sleep 30 % of time
Post by: alyoob on May 08, 2014, 05:04:20 PM

i found another idea the hid compliant touch screen driver on device managers properties power management tab has a grayed out section saying allow the computer to turn this device to save power check image posted. how to fix this

[recovering disk space, attachment deleted by admin]

Title: Re: computer does not go to sleep 30 % of time
Post by: patio on May 08, 2014, 08:14:12 PM

If it's greyed out then either Windows or the device doesnt support it ...