Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: levesque8 on May 30, 2009, 06:44:06 AM

Title: Outlook always asks for Password
Post by: levesque8 on May 30, 2009, 06:44:06 AM

Beginning last night, when I open Outlook, it asks me for the passwords for my mail accounts. I have the "remember" password box checked, but it always asks anyway.

Title: Re: Outlook always asks for Password
Post by: Rob Pomeroy on May 30, 2009, 10:30:40 AM

Does it accept the passwords?  Don't know if you're in the UK, but BT has issues with their mail services yesterday and lots of people were having this very issue.

Title: Re: Outlook always asks for Password
Post by: levesque8 on May 30, 2009, 10:42:55 AM

The dialog box always pops up asking for the password when accessing the accounts (I have 4 email accounts monitored through outlook. Even when I check "remember password", it does it every time.

I am in the US

Title: Re: Outlook always asks for Password
Post by: Rob Pomeroy on May 31, 2009, 12:35:18 PM

So you enter the password, click OK and can see your new mail okay?  I would suggest you start by recreating the email accounts.  You can create a copy before deleting the old one - better for testing purposes.

Title: Re: Outlook always asks for Password
Post by: levesque8 on June 01, 2009, 05:37:08 AM

I went through the steps on a Microsoft site to try to fix my "corrupted" outlook file......and I found a temporary solution.......Outlook Express lol....works  fine for now

Title: Re: Outlook always asks for Password
Post by: soybean on June 01, 2009, 08:23:07 AM

Quote from: Rob Pomeroy on May 31, 2009, 12:35:18 PM

I would suggest you start by recreating the email accounts.

Did you do this?  Did you try deleting the email accounts in Outlook and then recreating them? 

Title: Re: Outlook always asks for Password
Post by: levesque8 on June 01, 2009, 04:23:35 PM

I did that....same result......something is up with my ".pst" file, I guess, so I switched to Outlook Express and that works fine for now. I will continue to research when I have some time.

Thanks

Title: Re: Outlook always asks for Password
Post by: Rob Pomeroy on June 02, 2009, 12:23:41 AM

Well I guess you could just create a new .pst file...

Title: Re: Outlook always asks for Password
Post by: levesque8 on June 02, 2009, 05:18:14 AM

I will try that, but have a lot of saved emails and contacts...thanks for your help!!!

This site is great!!!

Title: Re: Outlook always asks for Password
Post by: Rob Pomeroy on June 02, 2009, 09:50:34 AM

You could copy everything from the old .pst to the new .pst - it's possible to have them both open in Outlook simultaneously.