Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: Bones92 on July 05, 2008, 10:08:11 PM
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Hey
I have whats probably a "normal" symptom, my 1 year old laptop has been slowing down, both in loadup speed and program speed, ever since i bought it.
I looked around on the site and did things like empty my prefetch folder and clear all the startup programs in msconfig, both didn't do very much to anything (except nothing loads now (not that anything did then either, i never ever let things start up automatically.))
Is this me being paranoid or what?
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except nothing loads now
What doesn't load anymore?
What Operating System are you using?
Look here yet?
http://www.computerhope.com/issues/ch000179.htm
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Oops stupid me.
Win XP SP3
Compaq Presario V6000
And like nothing as in no msn, no automatically starting anti-virus programs, etc
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Look here yet?
http://www.computerhope.com/issues/ch000179.htm
Yeah thats what prompted me to erase my prefetch folder
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@Bones92: Didn't you just install SP3? Do you think this has anything to do with your 'slowdown?'
What about defrag? How much HD free space?
Black Viper for unnecessary services? http://www.blackviper.com/
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Not sp3, its been slowing for a long time. did recent defrag. And not keen on installing MORE stuff...
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How much RAM?
How is computer security?
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Not sp3, its been slowing for a long time.
I saw that...SP3 was a stretch! It sounds like 'Windows creep,' but, quite frankly, I haven't noticed it (much!) with XP - at least not like re-installing 95 or 98 every couple months as 'routine maintenance! I assume that you have adequate free space?
Any chance of malware being the issue?
And not keen on installing MORE stuff...
Not sure what you mean by this? I didn't recommend installing anything - if this is in reference to the Black Viper link, it's just the opposite. The site allows you to stop unnecessary services from running.
Best of luck!
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Dxdiag says "478mb RAM" and "~1.6ghz processor" but i've been told that because my processor is dual it means i have double this...
e.g. Task Manager says 1121 Mb of ram and so does dxdiag under "page file" so there must be some truth to this.
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And as ref to anti virus stuff I have:
Windows Firewall
AVG Free - not run very much
Mamutu - always running when on internet
Windows Defender
And i've never had any viruses stuff, i don't use limewire and i don't go to bad sites...
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Dxdiag says "478mb RAM" and "~1.6ghz processor"
Did you get these numbers from System Information? What is the number for 'Total Physical Memory?'
but i've been told that because my processor is dual it means i have double this...
This is not true.
e.g. Task Manager says 1121 Mb of ram and so does dxdiag under "page file" so there must be some truth to this.
I don't know what you mean by this but it has nothing to do with a dual core processor or your physical RAM.
Also, what are your harddrive numbers: total and free space?
With regard to your security programs, I am not familiar with Mamutu so I don't know how 'heavy' (how many system resources it uses) it runs; but, if you don't run AVG real-time (and I would suggest that you re-consider this; in fact, I would suggest that you uninstall AVG, if it is version 8, and replace it with Avast! and run it real-time), Windows Defender and Windows Firewall ought not slow down the computer.
Given the above, if it were my computer that I 'felt' was running 'slow' or 'slower than before,' I would: a) download and run CCleaner (but not the Registry Tool) and make certain that it was set to clear all temp files and index.dat, b) do a virus scan, c) download and run run a scan with SuperAntiSpyware, d) defrag, e) purchase RAM to total 1 GB. You can also try running with Mamutu turned off to see if that helps.
Best of luck!
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e.g. Task Manager says 1121 Mb of ram and so does dxdiag under "page file" so there must be some truth to this.
If your Page File usage is over 1GB, something is wrong..
(http://www.fileupyours.com/files/151662/pfusee.JPG)
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@carbon: You're right - but I think he's quoting the 'available' number:
[recovering disk space -- attachment deleted by admin]
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@carbon: You're right - but I think he's quoting the 'available' number:
Lets hope so...
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Quoting avaliable ram.
480mb RAM for total avaliable, but even the brochure on my computer says its a gb.
I had someone important tell me that because of something to do with my processor it really was a gb (by someone important i mean a Ex head engineer for Hewlett-Packard) but i just can't remember what he quoted to me (i have a terrible memory)
I usually have 43 processes running, with and average of 3% CPU usage and ~390M of Commit Charge (that does refer to ram doesn't it?)
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Right Click My Computer and go to Properties.
How much RAM does it say there?
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~390M of Commit Charge (that does refer to ram doesn't it?)
Only partially - look here: http://www.webopedia.com/TERM/c/commit_charge.htm
Look up the RAM on your computer the way @carbon said to do it. That number will be the actual physical RAM amount - from what you said, it ought to = 1GB.
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Also...
Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download)
Click on Download HijackThis Installer
Post HijackTHis log.
I'd like to see what's running there.
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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:15:15 PM, on 7/7/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\gearsec.exe
C:\WINDOWS\system32\HDDSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Mamutu\a2service.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\nvsvc32.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Homepage/index3.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Validate XML - C:\WINDOWS\web\msxmlval.htm
O8 - Extra context menu item: View XSL Output - C:\WINDOWS\web\msxmlvw.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_AU&c=Q306&bd=presario&pf=laptop
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-NZ/a-UNO1/GAME_UNO1.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-8a68bc4d56b2c1c6.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab72909.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/StProxy.cab55579.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: gearsec - GEAR Software - C:\WINDOWS\system32\gearsec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HDD Information Service (HDDSvc) - AltrixSoft (http://www.altrixsoft.com/) - C:\WINDOWS\system32\HDDSvc.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: Mamutu Service (Mamutu) - Emsi Software GmbH - C:\Program Files\Mamutu\a2service.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
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End of file - 9193 bytes
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Also I always seem to be having at least seven svchost.exe's running - at present i have eight. Is this normal? Why does it need to be running so many copies of itself?
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The log is clean. Startups OK.
Also I always seem to be having at least seven svchost.exe's running - at present i have eight. Is this normal?
Yes.
What about that RAM thing?
Hold Windows key, and hit Pause/Break. What does it say?
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It says:
AMD Turion(tm) 64 X2 Mobile
Technology TL-52
1.61 GHz, 480 MB of RAM
Physical Address Extension
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I see two options:
- buy another 512MB of RAM
- clean reinstall (how old is your computer? ever reinstalled Windows?)
I'd start with 20 bucks, and extra RAM.
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Ok, i guess i'm up for buying more RAM. I don't really want to re-install windows.
Thanks for the help.
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Keep us posted...
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512 - 480 = 32......you likely have your video borrowing 32M of RAM which threw everyone off.
If it was sold to you saying there was iG then you got ripped off or someone helped themselves to a 512M stik of RAM.