Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: eta on May 19, 2008, 04:53:03 PM

Title: Installing XP on a Vista machine
Post by: eta on May 19, 2008, 04:53:03 PM

I am trying to install XP on a Vista machine and have done so except when I try to shutdown it gets to the "Windows is shutting down" screen and the HD stops moving and it does not power down ... it doesn't lock up (mouse moves) but ctrl, alt, del does not work and the only solution is to power off using the button. ??? ???

Any suggestions?

BTW it is an Acer Extensa 5620z ... which does come with both OS so I got the drivers from Acer's site.

Title: Re: Installing XP on a Vista machine
Post by: programming_pat on May 19, 2008, 10:02:53 PM

So have you already installled Windows XP.. or do you want to install windows xp.

please put up some computer specs so that we can further help you out with your problem.... e.g operating system, memory, hdd space

Title: Re: Installing XP on a Vista machine
Post by: cryhelp on May 20, 2008, 12:27:54 AM

Quote from: programming_pat on May 19, 2008, 10:02:53 PM

So have you already installled Windows XP.. or do you want to install windows xp.

   
He stated he had already done so ???

Check this link:http://support.microsoft.com/kb/308029

Title: Re: Installing XP on a Vista machine
Post by: eta on May 20, 2008, 04:56:15 PM

Thank you for taking the time to reply .. .I have figured out the problem ... it was the CrystalEye webcam driver. Once I uninstalled that driver and let XP handle it all is well.

Thanks again!

Title: Re: Installing XP on a Vista machine
Post by: cryhelp on May 20, 2008, 10:14:47 PM

Good Job. ;D  Thanks for letting us know.

Title: Re: Installing XP on a Vista machine
Post by: technonaut on August 25, 2008, 06:53:19 PM

I am having this same issue with my Acer Extensa 5620Z.  If you deleted the crystaleye driver to solve the shutdown problem, how did you then get the webcam to work? 

Quote from: eta on May 20, 2008, 04:56:15 PM

Thank you for taking the time to reply .. .I have figured out the problem ... it was the CrystalEye webcam driver. Once I uninstalled that driver and let XP handle it all is well.

Thanks again!