Computer Hope
Software => Computer viruses and spyware => Topic started by: brianxxxxxx on July 09, 2013, 12:30:45 AM
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Hello!
I am aware that there are two threads similar to this one, but the solutions from those threads do not satisfy my needs. I run Windows 7 Home Premium 64 bit on an ASUS A75VM laptop. Whenever I boot up, the 'Starting Windows' screen flashes, then it proceeds into a black screen with a filling grey bar. This eventually leads into some command prompts, and into the ASUS recovery wizard. Sometimes though, it goes into a big fat red ERROR, with the window titled asrecoveryhd. When I go into my BIOS, I find that my HDD is not on my boot list, which worries me. The only two things is the 'Windows Boot Manager' and my CDROM. <link removed> Here is the download link to all my screenshots, just for reference. From my research, I'm pretty positive that this is some sort of virus, unless I really screwed up my registry. Also, I'm pretty sure that all my hardware is fine as I have never dropped my laptop before. I've also tried using the BitDefender rescue program. I put it into a USB stick, but I'm not really sure how to use it exactly. I don't want to mess things up.
Hopefully I can fix this problem without having to do a recover of any sort, as I don't really want to re-install all my programs and that stuff. Thanks!
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Sorry about forgetting to mention this. I cannot access my desktop nor my files at all. It just keeps booting into the recovery wizard.
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I'm pretty positive that this is some sort of virus, unless I really screwed up my registry.
What exactly did you do in the Registry?
Sorry about forgetting to mention this. I cannot access my desktop nor my files at all. It just keeps booting into the recovery wizard.
Why not run the Recovery. It can't make things much more damage. You're files and data will be ok if you just run the Recovery.
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In msconfig, I closed the Adobe Updaters, that's it.
I just don't want to install all my stuff and lose almost all of my program data, so I'm looking for an alternative.
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I just don't want to install all my stuff and lose almost all of my program data, so I'm looking for an alternative.
If you run the Recovery Console and just choose Repair all you files and programs will remain intact. If you can't run a Repair I will provide a prgram below which will boot your computer and give you a chance to recover all your files and important data but the programs may not be able to be saved.
What exactly did you do in the Registry?
You didn't tell me what you did in the Registry?
We are going to be using a Windows Recovery Environment to help disinfect the system so it may boot again.
Download the OTLPE Standard REATOGO Windows Recovery Environment. - Place a blank CD-R disc in to your CD burning drive.
- Download OTLPEStd.exe (http://oldtimer.geekstogo.com/OTLPEStd.exe) and double-click on it to burn to a CD using an ISO Burner. One can be found here. (http://www.imgburn.com/index.php?act=download)
- Reboot your system using the boot CD you just created.
- Note : If you do not know how to set your computer to boot from CD follow the steps here (http://www.hiren.info/pages/bios-boot-cdrom)
- Your system should now display a REATOGO-X-PE desktop.
- Double-click on the OTLPE icon.
- When asked "Do you wish to load the remote registry", select Yes
- When asked "Do you wish to load remote user profile(s) for scanning", select Yes
- Ensure the box "Automatically Load All Remaining Users" is checked and press OK
- OTL should now start. Change the following settings
- Change Drivers to Non-Microsoft
- Press Run Scan to start the scan.
- When finished, the file will be saved in drive C:\_OTL\MovedFiles
- Copy this file to your USB drive if you do not have internet connection on this system
- Please post the contents of the OTL.txt file in your reply.
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Your comment has been removed. Please do not post malware advice, or post here in the malware forum, unless you need help. Superdave.
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I really didn't do anything to the registry. I'm just saying that I accidentally done something that I didn't notice myself.
When I boot from the CD, it gets to the Windows XP start-up screen, followed quickly by the blue screen of death.
Technical information:
*** STOP: 0x0000007B (0xF78DA528, 0xC0000034, 0x00000000, 0x00000000)
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I'm just saying that I accidentally done something that I didn't notice myself.
Changing something in the Registry is not something that one can do by mistake. I just needed to know if you intentionally did something there.
First of all, you need to be sure that you created the disk correctly. This is an ISO file and requires and ISO burner. Second, you need to change the BIOS to be sure that the first boot device is the CDROM. You can try the disk on a working computer to see if it's good.
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I am very sure that I configured my BIOS correctly. I tried it on another computer, and the same thing happened. So I burned another one, but the same thing happened again. I'm also sure that I burned the ISO file properly, this has always worked with some of my other files, like music.
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I am very sure that I configured my BIOS correctly. I tried it on another computer, and the same thing happened. So I burned another one, but the same thing happened again. I'm also sure that I burned the ISO file properly, this has always worked with some of my other files, like music.
ISO is not a music file. It's an image file and requires an Image burner to create the disk. Check the instructions again, there's an image burner provided.
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I meant to say an ISO file with music in it, but, whatever.
So I tried it on yet another computer, this time an HP, and it worked. Both ASUS computers failed to boot the same disk, what's with this? Just to be more detailed, when booting on my ASUS, it loads a progress bar with a caption 'Loading REATOGO', or something alike. When the progress bar is full, it pauses for about a minute, then the Windows XP booting screen lights up for a second or so, followed by the blue screen of death. On the HP, the XP booting screen leads successfully into the REATOGO recovery environment.
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The leads me to believe that there's a hardware problem with the laptop.
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Even with the other ASUS? Because the other ASUS can run just fine.
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Even with the other ASUS? Because the other ASUS can run just fine.
You have two ASUS computers that won't boot with the OTL disk?
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Well the other one isn't mine, I borrowed it. That ASUS is relatively new, only 5 months.
Strangely the CD works fine on the HP, I wonder if the CD has something incompatible with ASUS computers.
Like in this thread: http://www.computerhope.com/forum/index.php?topic=133990.0 (Reply #2)
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Also, I don't have a system repair disk. I only have a recovery disk. Is it possible to actually burn one and use that? Or is that illegal.
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If you have a Recovery Disk, boot your computer with it and see if there is a Repair option.
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Hello,
I got my hands on Linux and booted my PC with it. Now I can recover all my files, so I figured that I will just do a recovery.
Unfortunately, my recovery CD that came with my laptop doesn't have a repair option, here are it's options:
Recover Windows to first partition only.
Recover Windows to entire HD.
Recover Windows to entire HD with 2 partitions.
What exactly do they mean, and what will they do?
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Unfortunately, my recovery CD that came with my laptop doesn't have a repair option, here are it's options:
Recover Windows to first partition only.
Recover Windows to entire HD.
Recover Windows to entire HD with 2 partitions.
What exactly do they mean, and what will they do?
Just as I thought. You will need to save your important data. Next, click on My Computer and tell me how many drives do you see. That will determine which option you will use.
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I have a C and a D partition, each 500 GB. Also a 26 GB recovery drive, what does this do?
To be honest, I would like to get the stuff out of there and do a full recovery as I don't need 500 GB for my C drive. 200 GB will suffice.
Also, if I recover it to a single partition, do I have to partition myself a recovery drive?
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I have a C and a D partition, each 500 GB. Also a 26 GB recovery drive, what does this do?
To be honest, I would like to get the stuff out of there and do a full recovery as I don't need 500 GB for my C drive. 200 GB will suffice.
Also, if I recover it to a single partition, do I have to partition myself a recovery drive?
Your OS is on the C drive and the Recovery Console is on another partition. The D drive is your third partition. Your OS should be on a drive of it's own. If you ever have to do a repair or recovery your other data is protected because it's on another partition. In your case you should choose Recover Windows to first partition only.
. Once you have your computer running correctly, you can use a partition program to configure your partitions that whatever you want.
You can find one here. (http://www.partition-tool.com/) I believe this is the one I used for my computer. Use the freeware one because you probably won't have any use for it afterwards.[/COLOR]
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So if I use "Recover Windows to first partition only." only my first partition will be recovered? I will go ahead and do the recovery tomorrow, sort of busy today.
Thanks so much for your help, I appreciate the time and effort you've put in.
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So if I use "Recover Windows to first partition only." only my first partition will be recovered? I will go ahead and do the recovery tomorrow, sort of busy today.
Thanks so much for your help, I appreciate the time and effort you've put in.
Ok, please let me know how it goes.
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Actually, there was a error code when recovering. My sister took over after I travelled to Canada to visit her.
Thanks for your help.
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Actually, there was a error code when recovering. My sister took over after I travelled to Canada to visit her.
Thanks for your help.
You're welcome. How about those Canadians eh?