Computer Hope
Hardware => Hardware => Topic started by: Believil on September 25, 2009, 11:22:24 AM
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Hi
I have this problem on my laptop when i try to start it up i get this blue screen telling me------
A problem has been detected and windows has been shut down to prevent damage to your computer
UNMOUNTABLE_BOOT_VOLUME ??? ??? ???
My Laptop is a Dell Latitude D600, If anyone knows how to fix this please help I do not know much about computers and don't want to mess around with the F2/F12 buttons on start up.
I do not have a Windows xp CD but is a genuwine Windows xp
Any Help would be appreciated.
Thanks
:-[
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Have you installed any new software or hardware just prior to the occurring?
UNMOUNTABLE_BOOT_VOLUME is not a good sign.
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Nope i just switched it of one day came back the next day and the blue screen came up
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...don't want to mess around with the F2/F12 buttons on start up.
I do not have a Windows xp CD but is a genuwine Windows xp...
Is F2 = Setup?
Is F12 = Repair?
If F2 is setup (BIOS), go there and see if hard drive is recognized. If it is, then restart and do F12.
I am hoping there is a hidden repair partition on the hard drive which sorta takes the place of the Windows CD.
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yea i think it's recognised not sure what i'm looking at as i know nothing about this stuff
I can find Internal HDD lit up in the Boot Order but that seems to be all i see of the Hard Drive
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1. i think it's recognised not sure what i'm looking at as i know nothing about this stuff
2. I can find Internal HDD lit up in the Boot Order but that seems to be all i see of the Hard Drive
1. You will, that's why you're here. Trying to see if hard drive is recognized as being there.
UNMOUNTABLE_BOOT_VOLUME can mean bad hard drive or something crashed with Windows.
2. That's good. Hard drive is probably fully functional. BTW, I always set boot order to CD 1st and HDD 2nd, but since you have no boot CD, it won't matter.
Move on to F12 (is that Repair?). You may lose all your data, but what else can you do? It's not working at all now.
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yea it as a list as follows
1 Internal HDD
2 CD/DVD/CD-RW Drive
3 Cardbus NIC
4 Onboard NIC
5 Diagnostics
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I don't understand. Is F12 repair? What does the list follow from? It must ask you something 1st before giving you the list.
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F12 is Boot menu
F2 is set up
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Try #5-Diagnostics.
Look for the Windows CD, you will probably need it.
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when i brought it it was a refurbished laptop with a genuine copy of windows xp pro but i didn't get a CD to go with it.
dianosic's shows a list of stuff that's passed or fail
so far
--Start DST Short Test--
Test Results : Failed
Error Code : 1000-0146
MSG : Unit 0:DST Log contains previous error(s)
some other tests have passed
but now it's telling me..... No Diagnostic Utility Partition Found. To run diagnostics, insert your dell "Drivers and Utilities" CD then select OK
I have found a Drivers & Utilities version 8.01 CD not sure if it's a dell CD thou
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If you contact Dell and provide them with the Service Tag # (located on the bottom), you can get all the CD's for a small charge or maybe for free. You can download all updates for free. The Service Tag is the key item to know.
http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs
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If you contact Dell and provide them with the Service Tag # (located on the bottom), you can get all the CD's for a small charge or maybe for free. You can download all updates for free. The Service Tag is the key item to know.
http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs
Start your computer by inserting the Windows startup disks or the Windows installation disk if your computer can start from the CD drive. Or go into your recevery console.
When the Welcome to Setup screen appears, press R to select the repair option.
If you have a dual-boot or multiple-boot computer, select the Windows installation that you want to access from the Recovery Console.
Type the administrator password when you are prompted to do this.
Note If no administrator password exists, press ENTER.
At the command prompt, on the drive where Windows is installed, type chkdsk /r, and then press ENTER.
At the command prompt, type exit, and then press ENTER to restart your computer.
After you repair the volume, check your hardware to isolate the cause of the file system damage.
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Hi, Cat-bomb
I haven't got a windows CD i've tryed the drivers & Utilities version 8.01 Cd but that didn't work
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Start your computer by inserting the Windows startup disks or the Windows installation disk if your computer can start from the CD drive. Or go into your recevery console.
When the Welcome to Setup screen appears, press R to select the repair option.
If you have a dual-boot or multiple-boot computer, select the Windows installation that you want to access from the Recovery Console.
Type the administrator password when you are prompted to do this.
Note If no administrator password exists, press ENTER.
At the command prompt, on the drive where Windows is installed, type chkdsk /r, and then press ENTER.
At the command prompt, type exit, and then press ENTER to restart your computer.
After you repair the volume, check your hardware to isolate the cause of the file system damage.
Read 1st post of OP:
"...I do not have a Windows xp CD but is a genuwine Windows xp..."
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Has this machine been dropped recently ? ?
You may want to try removing and re-seating the HDD...
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Hi, Cat-bomb
I haven't got a windows CD i've tryed the drivers & Utilities version 8.01 Cd but that didn't work
Do you have the windows recovery console installed?
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I've just found two windows xp pro CD's at my mum's house which should be the same as my OS on laptop.
Can anyone advise me on what i should do next.
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Boot up into the cd, go to the recovery console, and type in chkdsk /r.
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the question's easy I know nothing, so when i boot up same thing happens so how you guy's think you know surprises me first it as to load up then the blue screen ande trust me i can't get the cd to work
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when do i put the CD in the computer if i put it in to soon it laods up the same do i need to press f2 or f12 or f8 to get it to work
some one must know this stuff
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two CD's that i've found at my mum's place. What i'm asking is how i upload them but both as it seems to all way's goes to screen/with option or unmountable undriver. What do i do.
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"and I thought you people know what to do"
This comment should certainly speed up the response time here...
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sorry about that comment family problems needed to focus on something my bad please take your time the cd's i found are copy's not the real CD so i'm hoping that they will work
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Apology accepted.
What does it say on the CD's and do you know what happened to the originals ? ?
Sometimes system CD's if copied and/or done incorrectly are just drink coasters...
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Hi, well the CD'S just says "win xp pro" both have been copyed so i presumed that there the copy of the real CD. When i brought the laptop it was refurbished and i didn't get a CD but i did get the sticker at the back with the code on so i know it's a real version of windows
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You need to borrow a real XP CD to do the re-install...i wouldn't trust the burned copies no mattter what they say on them.
Most XP CD's cannot be simply be copied and burned and this is where most people screw up...
NOTE: The XP Version and installed SP's need to match to do an install...however if doing a format and clean install only the Versions need to be the same.
Best of Luck.
PS>. Make sure to collect the drivers for re-install...this is especially critical with laptops to run properly...
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One more thing if i re-install the hard ware do i still keep my files and stuff
Apart from that thanks for you time.
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One more thing if i re-install the hard ware do i still keep my files and stuff
Apart from that thanks for you time.
You will need to back up any data on that drive that you want to save BEFORE doing any of this as it will be gone when you start the process...
If you need direction on backups post back for more info...
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Ok
I ran my Diagnostics and every thing passed except --Start DST Short Test-- which failed Eorror Code 1000-0146 MSG : Unit 0 :DST Log contains previous error(s).
So I continue A white box appears "No Diagnostics Partion Found. insert CD to resart the system and BOOT off the CD." so i press OK
I got my CD to work "not the real CD but the copy" and i'm left with a few options and not sure which buttons to press next.
Options i'm left with are as follows... 1 - To set up Windows XP, press Enter
2 - To repair a windows XP installation using Recovery Console, press 8
3 - To quit Setup without installing Windows XP, press F3
Any Help from here would be Great thanks