Computer Hope
Software => Computer viruses and spyware => Topic started by: Baffled on September 24, 2008, 06:26:50 AM
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One of my users called me over to fix her PC. When she fired up Internet Explorer 7 (IE7) she got the URL
res://C:\WINNT\system32\shdoclc.dll/dnserror.htm
coming up at the top and the corresponding screen from IE7 saying that it could not find the page.
After running a registry fix (just in case) the problem was still there.
Her IE7 was having no difficulty finding any web pages. So, I just changed her home page to google and all was well from then on.
Something is worrying me about this as I cannot imagine why the home page would have changed to that in the first place. I tried looking up the URL on google but got so many differing possible reasons for this that my head is spinning from trying to think about it.
What I would like to know is this. Am I facing something serious such as a virus or spyware, or is this something else. Also, is it likely to occur again?
Can anyone explain this one please???? :-\
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To fix the problem, please read: http://www.computerhope.com/forum/index.php/topic,46313.0.html
And post the three logs.
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It could just be a problem with the page that was being used. But a HijackThis log could certainly give us some insight.