Computer Hope

Software => Computer viruses and spyware => Topic started by: KLO on September 25, 2009, 05:47:43 AM

Title: I.E. and Firefox close when I search AVG or MalwareBytes
Post by: KLO on September 25, 2009, 05:47:43 AM

I was hit with a bunch of virus's and malware etc.  and am trying to get rid of them.  I think I have most cleaned off but something is stopping me from installing AVG or even searching anything on the internet if i search AVG. The browsers will just close.  The samething happens when i search or try to install MalwareBytes. What is causing this?  ???

Title: Re: I.E. and Firefox close when I search AVG or MalwareBytes
Post by: cat-bomb on September 25, 2009, 09:19:58 AM

 Hi, Welcome the Computer Hope message boards.

I have noticed you have not followed the guidelines set by Evilfantasy. Please follow the guidelines he has posted Here (http://www.computerhope.com/forum/index.php/topic,46313.0.html). After you have done them, a malware removal specialist such as  Evilfantasy (http://www.computerhope.com/forum/index.php?action=profile;u=37166) or CBMatt (http://www.computerhope.com/forum/index.php?action=profile;u=361) Will come shortly to assist you.

Title: Re: I.E. and Firefox close when I search AVG or MalwareBytes
Post by: Archer on September 25, 2009, 10:45:14 AM

    First create a new admin account (this (http://) will help to), boot into it, download and run SUPERAntiSpyware (the link) (http://www.superantispyware.com/).