Computer Hope

Hardware => Hardware => Topic started by: JohnChen08 on September 23, 2010, 08:35:40 PM

Title: External hard drive doesn't work
Post by: JohnChen08 on September 23, 2010, 08:35:40 PM

When I connet my external hard drive to my computer, it doesn't show up on my computer.  Can anyone help?

Title: Re: External hard drive doesn't work
Post by: Broni on September 23, 2010, 09:06:55 PM

Try it in another computer, first.

Title: Re: External hard drive doesn't work
Post by: JohnChen08 on September 24, 2010, 10:34:01 PM

Quote from: Broni on September 23, 2010, 09:06:55 PM

Try it in another computer, first.

I connected it to other computer, it also didn't show up.

Title: Re: External hard drive doesn't work
Post by: Broni on September 24, 2010, 10:36:45 PM

It may be dead...

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.