Computer Hope

Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: SirGuppy on January 10, 2018, 09:45:57 PM

Title: PC hangs after high gpu load
Post by: SirGuppy on January 10, 2018, 09:45:57 PM: Hey guys,

My PC hangs after I load my gpu for a while. For example, if I'm gaming or running a blend torture test with prime 95 my entire pc freezes and there's no input (mouse/keyboard doesn't work) or output (sound). The only fix is a hard reset. I've attached two administrative event logs and a pic of my device manager. All my drivers are up to date

Here are my specs

https://ca.pcpartpicker.com/list/QXstm8

Hope you guys can help, without being able to game buying this pc was counter productive :P

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Title: Re: PC hangs after high gpu load
Post by: patio on January 11, 2018, 07:23:22 AM: Find your CPU Here... (https://www.asus.com/us/Motherboards/M5A99FX_PRO_R20/HelpDesk_CPU/) then check if the RAM you bought is on the QVL list...
Title: Re: PC hangs after high gpu load
Post by: SirGuppy on January 11, 2018, 08:37:46 AM: Quote from: patio on January 11, 2018, 07:23:22 AM
Find your CPU Here... (https://www.asus.com/us/Motherboards/M5A99FX_PRO_R20/HelpDesk_CPU/) then check if the RAM you bought is on the QVL list...

My RAM wasn't on the list, but this wasn't a problem until october (aka exams so I haven't figured it out yet :p)
Title: Re: PC hangs after high gpu load
Post by: patio on January 11, 2018, 08:48:56 AM: Well it's an issue with newer boards...especially if it's DDR4 RAM...

Do me a favor though...in the Device Manager window...highlight the PC at the top and press Shift and +

This expands the whole tree...repost the image
Title: Re: PC hangs after high gpu load
Post by: SirGuppy on January 12, 2018, 12:33:22 PM: There ya go

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Title: Re: PC hangs after high gpu load
Post by: patio on January 12, 2018, 12:38:46 PM: OK...no issues there at all...
Title: Re: PC hangs after high gpu load
Post by: BC_Programmer on January 12, 2018, 02:05:07 PM: I notice WHEA-Logger events. WHEA stands for "Windows Hardware Error Architecture" so it almost certainly points you right at the problem component- given your issues it will probably point at your Graphics Card, but WHEA log events usually include a number of tidbits of useful information on the hardware error itself.