Computer Hope

Software => Computer software => Topic started by: RivieraKid on September 19, 2008, 08:12:39 AM

Title: Outlook and Plain Text Formatting
Post by: RivieraKid on September 19, 2008, 08:12:39 AM

Hello

I have a strange problem with Outlook (2003) and Plain Text messages which I hope you can help me with.

I have a PHP file which automatically forwards a txt file to a given email address, however the formatting is lost when it arrives in my copy of outlook. I've tried various difference copies PCs with the following results:-

PC 1 - Outlook 2003 (11.8217.8221) SP3 + Vista  = Does not work
PC 2 - Outlook 2003 (11.8217.8221) SP3 + Vista    = Works
PC 3 - Outlook 2003 (11.8217.8221) SP3 + Vista    = Works
PC 4 - Outlook 2000 + XP = Does not work

If the email is sent to me via an email forwarding filter (e.g googlemail) it then arrives fine at my end.

Example - File as it leaves the server

Text Line 1     2    3.00
Text Line 2     1    3.45
Text Line 3     4    1.25   etc

Direct to my outlook I get :-

Text Line 1     2    3.00   Text Line 2     1    3.45 Text Line
3     4    1.25 


Everybody else and via googlemail to me: -
Text Line 1     2    3.00
Text Line 2     1    3.45
Text Line 3     4    1.25

Any ideas what flag / setting I have wrong somewhere?

Title: Re: Outlook and Plain Text Formatting
Post by: Chrisxs5 on September 19, 2008, 08:31:23 AM

What is the mail format set to on the machines?

Tools > Options > Mail Format

Some could be set to Plain and the others to Rich or HTML

Title: Re: Outlook and Plain Text Formatting
Post by: RivieraKid on September 19, 2008, 08:36:29 AM

All PCs are set to HTML (I have tried setting it to plain text)

Forgot to add, on my PC (PC1) if I click reply the formatting reverts back to the correct formatting. Word is set up as the default email editor on all PCs

Title: Re: Outlook and Plain Text Formatting
Post by: Chrisxs5 on September 19, 2008, 09:40:42 AM

Sorry, I messed up. Check

Tools > options > preferences > Email Options  and see if "read all standard mail in plain text"

The first one is for outgoing mail only, my bad

Title: Re: Outlook and Plain Text Formatting
Post by: RivieraKid on September 22, 2008, 02:18:46 AM

Thanks for the suggestion, I tried it but without success.  (Even after restarting Outlook)

Any other thoughts? I've only a few strands of hair left which I am hoping to keep :o)

Title: Re: Outlook and Plain Text Formatting
Post by: Chrisxs5 on September 22, 2008, 08:10:32 AM

Im out of ideas. I run into strange quirks like that with Outlook all the time, which is why always try to talk people into ThunderBird. I usually just shrug my shoulders and move on.