Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Rachel on September 10, 2004, 02:46:07 PM

Title: LSA Shell Error
Post by: Rachel on September 10, 2004, 02:46:07 PM

What does it mean when you get an error message that says "LSA Shell (Export Version) encountered a problem and needed to close."???

Title: Re: LSA Shell Error
Post by: Raptor on September 10, 2004, 02:57:22 PM

When does this error occur? What operating system are you using? Can you tell what you have done in order to encounter this error?

Title: Re: LSA Shell Error
Post by: Rachel on September 10, 2004, 03:00:38 PM

XP. I'm actually at work so it is not my pc. The computer just seems to shut down for no reason and then when you power it back on you get the error. I scanned for viruses with Symantec and no viruses were detected.

Title: Re: LSA Shell Erro
Post by: Raptor on September 10, 2004, 03:06:26 PM

What Virus Scanner have you used?

I suggest you scan for Spyware as well.

Does this error show during boot up? Or does it show once you access Windows? Does everything continue to function normally?

I suggest you update Windows XP.

Read through this article and apply the resolution Microsoft provides you with to see if it helps you:

What You Should Know About the Sasser Worm (http://www.microsoft.com/security/incident/sasser.mspx)

Title: Re: LSA Shell Error
Post by: Rachel on September 10, 2004, 03:11:37 PM

I'm using the most updated version of symantec. The error comes up at boot up and everything else seems to run normal. I'm running updates now....I'll try the recommended Microsoft info too. Thanks!