Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Mowinckel91 on June 10, 2009, 10:28:02 AM

Title: Downloading = Failure
Post by: Mowinckel91 on June 10, 2009, 10:28:02 AM

Hi, i dont know if i'm allowed to start a new topic. If so just remove this and tell me where i can post this.

I have a problem with my cumputer. Every single time i try downloading anything it turns off without telling me(after a few seconds dowloading). Theres nothing i can do to make it stop. I was hoping that anyone could give me an asnwer to this.

PEACE!

Title: Re: Downloading = Failure
Post by: kpac on June 10, 2009, 11:11:31 AM

What browser are you using to download?

Title: Re: Downloading = Failure
Post by: Mowinckel91 on June 10, 2009, 11:23:20 AM

IE 8

Title: Re: Downloading = Failure
Post by: kpac on June 10, 2009, 11:25:52 AM

Okay, this could be a malware problem.

Click here (http://www.thespykiller.co.uk/downloads/HJTSetup.exe) to download HijackThis.

• Save HJTsetup.exe to your desktop.
• Double click on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Mirco\HijackThis.
• Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  
• Put a check by Create a desktop icon then click Next again.
  
• Continue to follow the rest of the prompts from there.
• At the final dialogue box click Finish and it will launch Hijack This.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in Notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or required by the system.
  

Title: Re: Downloading = Failure
Post by: Mowinckel91 on June 10, 2009, 11:33:26 AM

Tried to download the file but the computer rebooted =(

Title: Re: Downloading = Failure
Post by: kpac on June 10, 2009, 11:44:37 AM

Oh, sorry about that.

Try running an online scanner.
http://www.kaspersky.co.uk/virusscanner or
http://www.bitdefender.co.uk/scan_uk/scan8/ie.html

Have you scanned with your anti-virus, and anti-spyware?

Title: Re: Downloading = Failure
Post by: Mowinckel91 on June 10, 2009, 11:46:26 AM

Yup, i dont see why my computer keeps turning off like that.

Title: Re: Downloading = Failure
Post by: Mowinckel91 on June 10, 2009, 11:58:17 AM

Has it something to do with my firewall maybe? Like it wont let me download anything or..?

Title: Re: Downloading = Failure
Post by: kpac on June 10, 2009, 12:15:54 PM

Quote from: Mowinckel91 on June 10, 2009, 11:58:17 AM

Has it something to do with my firewall maybe? Like it wont let me download anything or..?

The firewall might stop you from downloading something, but it won't turn your PC off.

Quote

Try running an online scanner.
http://www.kaspersky.co.uk/virusscanner or
http://www.bitdefender.co.uk/scan_uk/scan8/ie.html

Did either of these work?

Title: Re: Downloading = Failure
Post by: Mowinckel91 on June 10, 2009, 12:59:52 PM

I did use the second one, but still it keeps shutting down when im trying to dowload winrar, vlc, just normal stuff...

Title: Re: Downloading = Failure
Post by: kpac on June 10, 2009, 02:35:10 PM

Try Firefox (http://www.mozilla.com/firefox/) and see if the same thing happens. If it does, reinstall IE (http://support.microsoft.com/kb/318378).