Computer Hope

Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: joodyanne on March 12, 2016, 11:36:23 PM

Title: Email address required for M/Office re Office 2010
Post by: joodyanne on March 12, 2016, 11:36:23 PM

In 2012 I purchased (by email) and received a letter from M/Office to download Microsoft Office 2010.

I am now trying to download (as I am entitled to) a copy for my new notebook (Windows 10) assuming it will accept the program.

I am having difficulty in completing a download.   I now cannot contact the people in question (I can attach a copy of the email if wanted)
I cannot ring the US as I am in Australia and would prefer to email anyway.

Judy

Title: Re: Email address required for M/Office re Office 2010
Post by: joodyanne on March 14, 2016, 12:52:52 AM

Surely someone in the US knows the address of Microsoft (email address that is) - as I cannot ring from Australia.

Title: Re: Email address required for M/Office re Office 2010
Post by: patio on March 14, 2016, 05:11:53 AM

See Here... (https://support.microsoft.com/en-us/gp/customer-service-phone-numbers/en-us)

Title: Re: Email address required for M/Office re Office 2010
Post by: Salmon Trout on March 14, 2016, 11:03:53 AM

Google for Microsoft's Oz phone number.

Title: Re: Email address required for M/Office re Office 2010
Post by: patio on March 14, 2016, 04:27:49 PM

Posted above...

Title: Re: Email address required for M/Office re Office 2010
Post by: joodyanne on March 14, 2016, 09:49:27 PM

I really wanted to email them.   I did ring M/S in Sydney, but I could not understand nor hear them  - I gave them my email address but I doubt they will reply.   I was going to explain everything to them.

Title: Re: Email address required for M/Office re Office 2010
Post by: Rustys on March 18, 2016, 02:08:07 PM

Have you tried their online chat?

Have you tried what others have suggested on the other forums you have posted on.