Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: Michael on November 09, 2016, 05:26:36 PM
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Recently, my friend's old computer running Win XP is encountering problem that causes Windows to freeze after startup. It's not responding to any mouse or keyboard input. The mouse and keyboard are both tested working on other system, and other mouse and keyboard are also tested on this system and it doesn't work either.
It happens like 9 out of 10 times starting the computer. During the "lucky" one time when it works, it works normally, except with error messages (Error signature) like these after startup:
BCCode : c0000218 BCP1 : E1989490 BCP2 : 00000000 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1
or
BCCode : c0000218 BCP1 : E1A1AFD8 BCP2 : 00000000 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1
Despite error message like above, it will works normally. But other times, no error message, no response.
Note: I posted this on the XP board last week but no reply. I assume this could happen on other version of Windows too.
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Id suggest testing the hard drive with crystaldiskinfo, as well as if the drive is healthy plan on a repair installation of Windows XP.
http://crystalmark.info/redirect.php?product=CrystalDiskInfo
Registry may be corrupt with the HIVE http://answers.microsoft.com/en-us/windows/forum/windows_vista-update/stop-c0000218-registry-file-failure/2bd8ab73-9b57-43c5-905e-58f12ec5d835