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Microsoft => Microsoft Windows => Windows XP => Topic started by: tirion on December 23, 2010, 05:31:57 PM

Title: acer 3650 keyboard not working
Post by: tirion on December 23, 2010, 05:31:57 PM

I have an acer aspire 3650. My keyboard, mouse and usb ports don t  work.
The sistem is booting and works, but but i cannot use the keyboard, mouse and usb ports.
I tried to to get into Bios with f2, ctrl+alt+esc but i cannot get in.
Clear cmos does not helps.
I removed HD and everything is the same..
Its not working  with an external usb keyboard or mouse...

Does anyone knows solution

 

Title: Re: acer 3650 keyboard not working
Post by: Computer_Commando on December 23, 2010, 05:51:30 PM

No error messages or beep codes, prior to boot?
Does it boot Windows?
Acer Aspire 3650 Service Guide (http://support.acer.com/acerpanam/manuals/acer/0000/servicemanuals/S.G_AS3650_TM2450.pdf)

Title: Re: acer 3650 keyboard not working
Post by: tirion on December 23, 2010, 05:58:27 PM

Yes it boot Windows and there is no beep codes or error messages.
It boot Bart or linux from cd, but kb usb and mouse does not working.

Title: Re: acer 3650 keyboard not working
Post by: Computer_Commando on December 23, 2010, 06:13:17 PM

Sorry, bad news.
Service Guide indicates System Board problem (p.88) & I tend to agree with this.

Title: Re: acer 3650 keyboard not working
Post by: tirion on December 23, 2010, 06:31:03 PM

Thanks,