Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: pdudenhefer on April 14, 2009, 07:08:01 AM
-
hi folks,
Im running XP pack 3 on a toshiba laptop satelite 85. While searching a site on auto repairs I got a message pop up from my virus program(avira) telling me there was a virus in the page and did I want to deny access-I said yes and it popped up about 5-6 more times before I could click out of page. I thought by denying access the problem was solved but I ran malwarebytes and avira to be sure. Malware found nothing but avira found 2 viruses which I chose to quarantine. Avira told me I have to restart the computer to complete the action-which I did. When it rebooted and got to my desktop page there were no icons but a small window that said -to protect your computer data execution prevention has closed microsoft front page server administrator client-it gave me no choices except to click close then another window asked if I wanted to send this error to microsoft. I did.
I rebooted in safe mode and ran every virus program I have to no avail-I tried restoring to another save point but it kept saying it did not go back to that point so nothing has changed. But I do have a popup alert that tells me I have a virus and starts scanning on its own from a site called bonuspromoofer.com.
I may have screwed up big time cuz I went to safe mode as admin and ran sysdm.cpl and made dep accept front page, rebooted and computer came on perfect again, so I started malwarebytes again and as soon as I did a popup came up and said you have a security prob.-do you want to scan for viruses and before I can react it goes to a scan page and starts scanning-I cannot stop it short of physically turning off the computer.
now I cannot even start in safe mode-it goes to user page and when I click my name it says loading and then logs off immediately then jumps to saving settings and repeats user page.
I am at wits end -someone please help me-thank you
-
Oh my, what a mess. From your post I think I was able to gather that you can no longer start your computer without some sort of scan running? Please correct me if I'm wrong.
First of all, I advise you never to use scanners and "magical-fairy-super-speed-up-PC" crap from the internet. Half the anti-virus etc programs out there are actually just blatant advertisement programs, with many telling you that you have a virus when in-fact you don't, or you do, but only because the "scanner" program installed it itself and then offers to remove it at a cost to your visa.
Any way enough ranting. Try to organize your post down to just what happened, what you have tried and what still works.
Can you create a Hijackthis log?
-
thanks for the reply
I didnt download a scanner the virus or bug in the computer did-only way for me to stop it was to physically turn computer off.
I cant run any programs because I cant get past the user page. Even my toshiba rescue cd and avira rescue cd only brings me to the user page and I can go no farther.
Pete
-
Ask for an advice here: http://www.computerhope.com/forum/index.php/board,7.0.html
-
Broni-they sent me to windows-said they couldnt help until I was back on line and you folks could get me back on line
-
1. If you have Windows CD, follow the steps from here: http://icrontic.com/articles/repair_windows_xp
2. If you don't have Windows CD...
Download Windows Recovery Console: http://www.thecomputerparamedic.com/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.com/index.php?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
Then, follow the steps from here: http://icrontic.com/articles/repair_windows_xp, starting below this picture on page 1:
(http://icrontic.com/draco/images/articles/repairing_windows_xp_in_eight_commands/xp_src_welcome.gif)