Computer Hope

Software => Internet browsers => Topic started by: makeupnurse on April 04, 2008, 11:50:57 AM

Title: Option expresscard and internet explorer
Post by: makeupnurse on April 04, 2008, 11:50:57 AM
I recently connected with AT & T expresscard to my desktop,  I have a connection as per the card but can not open internet explorer.........I know the card is working as I use it on my laptop,,,,,,,and I see the lights working as well that shows connections as well as internet shows connection full signal and connected but can not open browser    Help?
Title: Re: Option expresscard and internet explorer
Post by: soybean on April 04, 2008, 12:53:33 PM
Quote
I recently connected with AT & T expresscard to my desktop
I, for one, have no clue what you mean.  If this is something unique to AT & T expresscard, perhaps you'd better explain in detail how it's supposed to work because it's possible no other forum members have used the service you're talking about.

Are you simply talking about logging on to an AT & T expresscard account via your web browser?
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 04, 2008, 12:58:27 PM
I am sorry I am not to computer savvy.....I connect to the internet with an AT&T express card,  that is my problem........I show I have an internet connection but when I open internet explorer it shows no connection........
Title: Re: Option expresscard and internet explorer
Post by: soybean on April 04, 2008, 01:20:30 PM
I connect to the internet with an AT&T express card, ...
Anybody else know what this means?  I don't. 

Look, makeupnurse, AT&T express card is a credit card, right?  It's a piece of plastic.  Now, how do you connect to the Internet with a piece of plastic? 

Can you see why I think you need to clarify your question?
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 04, 2008, 02:05:08 PM
Option Express Card is a wireless card It is not a credit card...........It is a wireless card.....It is like a cardbus but smaller.  It is a piece of hardware ,,,,,,,,from AT&T to connect wirelessly to the internet..........It goes into a slot on my computer.........
Title: Re: Option expresscard and internet explorer
Post by: Broni on April 04, 2008, 03:04:20 PM
Does desktop connect, if connected to the router by hard wire?
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 04, 2008, 03:20:13 PM
Yes .  And I have connected before but not able to open internet explorer yesterday or today........It works fine on my laptop  so it is not the card
Title: Re: Option expresscard and internet explorer
Post by: Broni on April 04, 2008, 03:33:31 PM
Where do you actually plug laptop-type  wireless card into your desktop?
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 04, 2008, 03:43:38 PM
USB adapter
Title: Re: Option expresscard and internet explorer
Post by: Broni on April 04, 2008, 04:26:24 PM
Did you try different USB ports (front, back)?
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 04, 2008, 05:02:27 PM
Yes I did the card says I am connected as well as the network connections...........But when I try to surf the web   as in open internet explorer or mozilla it shows on the page unable to display page.
Title: Re: Option expresscard and internet explorer
Post by: Broni on April 04, 2008, 05:12:27 PM
If you go to Device Manager, are there any errors listed?
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 04, 2008, 05:13:19 PM
no
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 05, 2008, 11:32:02 PM
I suspect my browser is the problem how do I tell???????????
If not what????????????
In Network connections it shows I am connected, but will not open internet browser
Title: Re: Option expresscard and internet explorer
Post by: Broni on April 06, 2008, 08:15:46 AM
You can always try Firefox: http://www.mozilla.com/en-US/firefox/, but let's see, if you're really connected.

Go Start>Run, type in:
cmd
Click OK.

Command Prompt window will open. Type in:
ping www.google.com
Hit Enter.
Report back what it says.
Title: Re: Option expresscard and internet explorer
Post by: patio on April 06, 2008, 09:11:17 AM
I'm thinking the network connection isn't being logged onto since there is more than one on that machine...
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 06, 2008, 02:22:10 PM
Ok here is the results:
pinging www.1.google.com [209.85.165.147]with 32 bytes of data;
reply from 209........;bytes =32 tiime=118ms ttl=241
(it repeats this four time)
then ping statistics for 209.85.165.147;
packets sent=4 received =4 lost=0
approximate round triptimes in milli seconds min 116 max118 average 116
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 06, 2008, 02:24:21 PM
I'm thinking the network connection isn't being logged onto since there is more than one on that machine...

more than one what?    Remember I am not very computer savvy
Title: Re: Option expresscard and internet explorer
Post by: Broni on April 06, 2008, 07:04:32 PM
ping command shows, you do have connection.
Now to clarify couple of things...
What Windows version is it?
You said, you tried IE, and Firefox, correct?
Then, once you said, you can't open browser, and later you said, you can't actually open any web page. Which one is it?
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 07, 2008, 08:29:21 AM
Sorry, to clarify  I can open the browser but it says unable to display web page......can not locate server........Thank you so much for your help

Windows XP
Title: Re: Option expresscard and internet explorer
Post by: Broni on April 07, 2008, 09:37:54 AM
Go Start>Run, type in:
cmd
Click OK.

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew


Restart computer.
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 07, 2008, 01:07:05 PM
tried this It still shows unable to locate server can not open page............Shall I just give up????????this is driving me crazy,,,,,,,I know it should work since I used it on this machine before.
Title: Re: Option expresscard and internet explorer
Post by: Broni on April 07, 2008, 03:26:59 PM
Try one more command from Command Prompt:
netsh int ip reset
Restart computer.
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 07, 2008, 05:26:27 PM
Nope still the same
Title: Re: Option expresscard and internet explorer
Post by: Broni on April 07, 2008, 05:44:39 PM
I'm out of options, other then trying different network card.
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 07, 2008, 05:51:30 PM
Thanks so much for yout time and effort     Be Blessedd!!!
Title: Re: Option expresscard and internet explorer
Post by: Broni on April 07, 2008, 06:17:58 PM
I wish, I could have helped more....
Title: Re: Option expresscard and internet explorer
Post by: makeupnurse on April 10, 2008, 07:52:16 AM
Wow! I figured out the problem was with my anti virus Zone alarm
Even after I put my connection in the trusted zone it would  not let me connect
The only way I figured it out, was when I had another desktop working on it and then I inserted my card and connected  to the internet, then decided to install Zone Alarm on this computer as well,,,,,,sure enough all the sudden I could not  get the computer to recognize the connection as soon as I opened the web browser it would show unable to locate page,

I have contacted Zone alarm to try and find out why it did this.

Bottom Line .......at least I know it was not the computer!!!!! Wow problem solved
Title: Re: Option expresscard and internet explorer
Post by: Broni on April 10, 2008, 05:46:47 PM
Nice job!! :)