Computer Hope
Software => Computer software => Topic started by: boredbody on August 28, 2008, 11:14:31 AM
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Today's my 20th birthday, and as a gift my parents got me my first "real" digital camera a powershot A590 IS. The problem I'm having is that my computer is an old gateway solo 5300 running windows XP 8gb of memory there's a conflict somewhere from when it was updated from windows 98 that doesn't allow me to change the screen resolution from the lowest possible resolution, but the software CD that comes with my new camera requires at least 1024x for the software to even install, if I wanted this camera only for still pictures that wouldn't be an issue, but the fact is one of the greatest features is that it also takes video! This is the first time in my life I've been able to take video and I actually need to send a video to a dog behavorist because I'm dealing with some pretty serious stuff which is why I was over the moon about having this camera but because of the conflict I can't download or even view the video on the camera, except on the camera. What I'm looking for is a software, or suggestion on how I can use my computer and figure out a back door so I don't have to use Canon's software, or so I can use it anyways. I've already been round-about with Gateway and microsoph several months ago about the screen resolution thing and gave up after several weeks. I already called tech support and tho my computer fits the tech requirements in every other way but screen resolution they refused to help me other than "go buy a new computer" which isn't an option for me. Thanks.
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DLoad and update and install your video drivers,,,
If you don't know what they are install Everest Home and run a report...
Save it to a text file and Post the Computer Summary section here...
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sorry it took so long - here's the everest summary:
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------
Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer LAPTOP
Generator Tiffany
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-08-30
Time 13:22
--------[ Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name LAPTOP
User Name Tiffany
Motherboard:
CPU Type Mobile Intel Pentium IIIE, 700 MHz (7 x 100)
Motherboard Name Gateway Solo5300
Motherboard Chipset Intel 82440BX/ZX
System Memory 128 MB (PC100 SDRAM)
BIOS Type Phoenix (01/31/01)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter S3 Graphics Savage/IX (8 MB)
Video Adapter S3 Graphics Savage/IX (8 MB)
3D Accelerator S3 Savage/IX+MV
Monitor Digital Flat Panel (800x600)
Monitor Generic Television
Multimedia:
Audio Adapter ESS Technology Maestro-3.COMM AudioDrive
Storage:
IDE Controller Intel(R) 82371AB/EB PCI Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive TOSHIBA MK1017GAP (10 GB, 4200 RPM, Ultra-ATA/66)
Optical Drive SAMSUNG CD-ROM SN-124 (24x CD-ROM)
SMART Hard Disks Status FAIL
Partitions:
C: (NTFS) 9590 MB (1374 MB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse
Network:
Network Adapter USB Cable Modem 351000 (209.33.110.117)
Modem Lucent Win Modem
Peripherals:
USB1 Controller Intel 82371AB/EB PIIX4 - USB Host Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device USB Cable Modem 351000 #2
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
Battery Microsoft ACPI-Compliant Control Method Battery
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That's a laptop computer, right? You have a marginal system there for running Win XP. You only have 128MB of RAM and 8MB of video memory. You'd notice a big improvement in performance if you could add more memory. I'd also access the BIOS and see whether you can increase the amount of memory allocated to your video/display adapter. If you increase it, try going up to the next step, which might be 16MB, and see whether that allows you to set your screen resolution to 1024 x 768.
re: your software question, take a look at something Windows XP already has, called Windows Movie Maker, and see whether it would let you view the videos from your camera. Windows Media Player might be another option.
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thanks, checking bios stuff scares the living daylights outta me but I managed but it didn't help.
The problem is that my laptop recognises that what's on the camera are video files, but they've got a "." extension. On the disk that came with the computer I can access several different files including what I think are driver files but I don't know how helpful they might be, I tried windows media and movie maker and neither were able to do anything with the video but I was wondering if I downloaded the drivers on the disk if that would help? I'm way over my head here, sorry if that doesn't make sense.