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Other => Reviews and recommendations => Topic started by: groovybluedog on July 11, 2010, 01:41:49 PM

Title: WARNING: Do Not Buy HP Products :WARNING
Post by: groovybluedog on July 11, 2010, 01:41:49 PM
Hi,

I would just like to very strictly warn users about buying HP products, I have had many HP products so far in my time, And all have been absolute [BLEEP][BLEEP][BLEEP][BLEEP] jank. For example, I got a laptop from them, And it wore out very quick, The repairs from warranty was slow and painful, And support ran out completely after a year, There was absolutely NO WAY to contact them in any way, shape, or form, Which really peed me off, Ill give another example, My HP printer, (Well, The Landfills HP Printer now), Every print i did it asked me to align the cartridges, When i did, The scanner would not scan the printed page, Then it would fail and print really badly, And then i had to take out the cartridges, insert old ones, reinsert new ones, Realign, And it did the same thing, These are only two examples, But my warning,

Do not buy HP products

They are all jank and there are PLENTY of other makes you can buy from.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Allan on July 11, 2010, 01:47:43 PM
In your opinion. I've purchased numerous HP products and have been delighted - as has most of the rest of the world.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: BC_Programmer on July 11, 2010, 02:17:22 PM
Yes, that's more an opinion. The only products from HP I've had experience with our their rather old LaserJet II and III printers, which are absolutely awesome.

The fact is, Inkjet printers are designed as disposable devices now, with expensive refills that serve only as revenue. This is quite unlike most laser printers, which are expensive, have equally expensive toner cartridges, but last for ages. Laptop, regardless of brand and assuming no manufacturing fault, will last for years if well-cared for. (I have a thinkpad that lasted nearly 15 years before finally having a system board failure (it probably would have lasted longer if the battery didn't seep acid into it's nether-regions), as well as a Toshiba laptop that still works and is the same age. Both of these have long scathing articles about their unreliability and obvious flaws written by people jaded by their experience with the product, as well as equal rants that are pretty much the same as yours, but with appropriate manufacturer substitutions.

Additionally, there is a certain personality type that tries to hold the manufacturer responsible for problems that are obviously not theirs, like trying to invoke a warranty when they go sky-diving with a laptop and the screen snaps off at the crucial bounce-back point because they left it open.

Quote
The repairs from warranty was slow and painful
"painful"? were they working on your laptop or performing non-anaesthetized surgery on you? metaphor understood of course, but I would hardly consider anything of this sort "painful"... extremely annoying, even aggravating, maybe. But saying that going without what amounts to a luxury of the 1st world "painful" is sort of pushing it.

Quote
There was absolutely NO WAY to contact them in any way, shape, or form,

right. (http://welcome.hp.com/country/us/en/contact_us.html)


Quote
My HP printer, (Well, The Landfills HP Printer now), Every print i did it asked me to align the cartridges, When i did, The scanner would not scan the printed page, Then it would fail and print really badly, And then i had to take out the cartridges, insert old ones, reinsert new ones, Realign, And it did the same thing

This has nothing to do with HP and everything to do with the fact that almost any and all "all-in-one" machines are awful. My printer asks to be aligned every time I plug it in to the computer, and I cannot skip the step. But thankfully because the entire ink-shooty-majig (sorry, technical term :P) is shot (or all my cartridges are broken) the paper remains blank. If I'm lucky I can sometimes get a faded and streaked Black and white image. Needless to say, my printer is completely fried as well. On the other hand, it's nearly 5 years old and hasn't always been stored carefully, so it's probably my fault it's broken anyway.

Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Salmon Trout on July 11, 2010, 03:47:57 PM
Why does he keep writing "jank"?

Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: bobgar34 on July 12, 2010, 01:11:53 AM
I would not consider anything BC_Programmer say`s is "jank" .   The Man is simply brilliant.   
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: blackrainbow on July 12, 2010, 02:54:36 AM
i have use a lot of HP products and i dont ahave any problems
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Salmon Trout on July 12, 2010, 04:55:32 AM
I would not consider anything BC_Programmer say`s is "jank" .   The Man is simply brilliant.   

Me neither; I was referring to groovybluedog.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: soybean on July 12, 2010, 08:35:43 AM
Hi,

I would just like to very strictly warn users about buying HP products, I have had many HP products so far in my time, And all have been absolute [BLEEP][BLEEP][BLEEP][BLEEP] jank. For example, I got a laptop from them, And it wore out very quick, The repairs from warranty was slow and painful, And support ran out completely after a year, There was absolutely NO WAY to contact them in any way, shape, or form, Which really peed me off, Ill give another example, My HP printer, (Well, The Landfills HP Printer now), Every print i did it asked me to align the cartridges, When i did, The scanner would not scan the printed page, Then it would fail and print really badly, And then i had to take out the cartridges, insert old ones, reinsert new ones, Realign, And it did the same thing, These are only two examples, But my warning,

Do not buy HP products

They are all jank and there are PLENTY of other makes you can buy from.
Anybody see some irony in his comments.  If he has such a negative opinion about HP products, why has he owned many of them?

And, as far as not being able to contact them on products out of warranty, that's just not true, as BC_Programmer pointed out.  Early this year, I was working on a several year old (long out of warranty) Compaq laptop for the owner. Since the computer would not bootup and the recovery partition also could not be used for a successful restoring of the system, I decided to contact HP, found contact info on their website, and called and asked whether a Recovery disc could be purchased from them.  The customer service rep asked me for a serial # and then informed me that a Recovery disc could be purchased. The cost was about $16, a reasonable cost to get that critical system disc.   
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: rthompson80819 on July 12, 2010, 05:58:59 PM
From dictionary.com.

Quote
No results found for jank:

If you expect to spend $50 to $70 for a printer/scanner/whatever, and expect high quality, your dreaming, what you get is going to be jank (now he has me doing it).

With an ink jet printer, it's almost cheaper to buy a new printer when the ink runs out, than to buy new ink cartridges.

Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Computer_Commando on July 12, 2010, 06:17:18 PM
From dictionary.com.

If you expect to spend $50 to $70 for a printer/scanner/whatever, and expect high quality, your dreaming, what you get is going to be jank (now he has me doing it).

With an ink jet printer, it's almost cheaper to buy a new printer when the ink runs out, than to buy new ink cartridges.
Google define "jank" (http://www.google.com/search?hl=en&as_q=define+jank&as_epq=&as_oq=&as_eq=&num=10&lr=&as_filetype=&ft=i&as_sitesearch=&as_qdr=all&as_rights=&as_occt=any&cr=&as_nlo=&as_nhi=&safe=images)

BTW, if it has an inkjet cartridge, I will have none of it.  They are jank!
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: rthompson80819 on July 12, 2010, 06:26:42 PM
So jank is really a word?  I never got the memo.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: 2x3i5x on July 12, 2010, 06:31:48 PM
So jank is really a word?  I never got the memo.

Sure, jank is a word (http://www.urbandictionary.com/define.php?term=jank) but .... it still sounds odd...
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: BC_Programmer on July 12, 2010, 06:34:03 PM
jank isn't a word. It's only in "urbandictionary" and "onlineslangdictionary". If that qualifies it as a word then "lol" and "rofl" and all of those are words as well.

Do you want to live in a world where such things are words?
I know I don't.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: rthompson80819 on July 12, 2010, 06:48:38 PM
Hate to tell you BC.

from dictionary.com

Quote
LOL   
abbr. laughing out loud
The American HeritageŽ Dictionary of the English Language, Fourth Edition
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: soybean on July 12, 2010, 06:52:03 PM
Hate to tell you BC.

from dictionary.com

What are you saying?  No results at http://dictionary.reference.com/browse/jank
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: BC_Programmer on July 12, 2010, 07:00:19 PM
lol and abbreviations like that are pretty benign.

But some of the "slang words" on urbandictionary.com are not something that should ever appear in a real dictionary.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: 2x3i5x on July 12, 2010, 07:11:43 PM
Jank and other words (http://www.pseudodictionary.com/search.php?letter=j&browsestart=100) that supposedly are not dictionary worthy words.

Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: geek hoodlum on July 12, 2010, 11:52:55 PM
It's almost July 2010 and Dell still hasn't made a single computer that's free from PVC plastic and brominated flame retardants (BFRs). I would rather boycott Dell than HP.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: BC_Programmer on July 13, 2010, 12:08:05 AM
This is news to me. I didn't even know Dell made computers.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: geek hoodlum on July 13, 2010, 12:10:43 AM
Apple is already completely PVC-free and BFR-free, Acer has multiple computers which are PVC-free and BFR-free, and HP has even more. Dell has no computers (laptops or desktops) like that.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: BC_Programmer on July 13, 2010, 01:27:22 AM
http://content.dell.com/ca/en/corp/d/corp-comm/earth-greener-products-materials.aspx


not shown: huge 4 page essay about peoples intrinsic dislike of chemicals, our misplaced "sense of responsibility" over the earth, and how us Canadians saved the Earth from a superior race of Seals
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Mulreay on July 13, 2010, 05:35:48 PM
Well I have to agree with me. I've not posted yet but I'm agreeing with what I'm about to say.
I have had my laptop for about 4yrs and we have had our falling's out and a few cross words here and there. But as BC puts it, (but slightly worded different as I can't be bothered looking through the summary to see) what life you get out of a piece of hardware is relative to how you treat it.
I clean my laptop monthly and I mean on the inside obviously, I run system checks weekly to clean out all those nasty viruses (although been a good year since I saw one) and I don't attempt to flush it down the toilet when it crashes.
Labelling HP as a poor source of Hardware is just screaming that you are a poor owner of said hardware.
There is a reason that warranties generally are for only 1yr. There actually saying we guarantee this will work for a year after that it comes down to a lot of variables inc but not limited to how it is used, how it is treated, how much it is used and the environment it is being used in. 

That's just my humble spin on this.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Thomas_Horscroft on July 31, 2010, 05:31:18 PM
Try not to change topic. Most of the Hp expierience ive had has been bad, but i must credit them for their laser printers.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Salmon Trout on July 31, 2010, 05:36:44 PM
Thomas, you sure have been reviving a lot of old threads.

Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Thomas_Horscroft on July 31, 2010, 05:48:46 PM
Sorry Salmon Trout, is it against the rules?  ??? And im very bored :)
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: BC_Programmer on July 31, 2010, 05:50:26 PM
Sorry Salmon Trout, is it against the rules? 

Strictly speaking, no (I don't think it is, it might be... I'm too lazy to check) , but it is frowned upon.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: 2x3i5x on July 31, 2010, 07:25:21 PM
Sorry Salmon Trout, is it against the rules?  ??? And im very bored :)

you may just be a post hunter if you are just reviving old threads..
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Thomas_Horscroft on August 01, 2010, 05:40:29 AM
you may just be a post hunter if you are just reviving old threads..

Being a post hunter is bad?  ???
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Salmon Trout on August 01, 2010, 05:51:08 AM
Being a post hunter is bad?  ???

There are several ways you can make your post count higher

(1) Post useful answers in current threads.
(2) Post silly comments that help nobody.
(3) Argue the toss all the time.

Obviously this is a generalisation, that is not an exhaustive list, and there will be many posts that straddle across these categories, but even so, a person whose posting history seems to fall mainly into category (2) and (3) will be seen by other posters as more of a nuisance than a help.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Thomas_Horscroft on August 01, 2010, 05:53:06 AM
There are several ways you can make your post count higher

(1) Post useful answers in current threads.
(2) Post silly comments that help nobody.
(3) Argue the toss all the time.

Obviously this is a generalisation, that is not an exhaustive list, and there will be many posts that straddle across these categories, but even so, a person whose posting history seems to fall mainly into category (2) and (3) will be seen by other posters as more of a nuisance than a help.

Basically what i was doing last night is looking for threads that had answers, but they never got a solution, and i tried to help. Sorry for the questions but, is that bad?
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Mulreay on August 01, 2010, 05:55:06 AM
Basically what i was doing last night is looking for threads that had answers, but they never got a solution, and i tried to help. Sorry for the questions but, is that bad?

That would be cat 3 then.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Thomas_Horscroft on August 01, 2010, 05:57:48 AM
How would it? i dont want to argue with anyone, i have a right like everyone else to share my answers.
Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: Allan on August 01, 2010, 06:21:38 AM
1) We prefer that you do not resurrect old threads
2) We prefer that you do not go around calling others liars (especially well established members with a significant track record of helping others successfully on this forum)
3) We prefer that new members to not go around telling established members how to post (your "Try not to change the topic...." post above).
4) We prefer that new members don't come here and act like they've arrived to save us. We did just fine before you got here and we'll do just fine after you leave. If you want to be part of our community you are most welcome - but stop acting like a know-it-all and settle down. Follow the rules, be nice to others, and lose the attitude.

Title: Re: WARNING: Do Not Buy HP Products :WARNING
Post by: 2x3i5x on August 01, 2010, 02:24:26 PM
Basically what i was doing last night is looking for threads that had answers, but they never got a solution, and i tried to help. Sorry for the questions but, is that bad?

IMO, by doing that, it seems like you are probably trying to help people who would probably never get around to seeing your efforts.

So....