Computer Hope

Software => Internet browsers => Topic started by: Talicious17 on May 26, 2009, 07:44:40 AM

Title: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 07:44:40 AM
Hello everyone.
I'm back with my new issue.
I'm using IE 7 and everything seems to work fine.
But for some weird reason I can't get to Amazon. com
I would appriciate your help.
=]
Title: Re: Amazon.com Doesn't load for me
Post by: Gean Freaks on May 26, 2009, 07:47:19 AM
What's happening when you try to access Amazon.com?
Are you getting any error messages?
Are you just getting a plane white page?
Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 07:50:26 AM
It says that Internet Explorer cannot display this page
Title: Re: Amazon.com Doesn't load for me
Post by: Gean Freaks on May 26, 2009, 07:52:18 AM
What type of internet connection do you have? (Cable, dsl wireless.. etc)
Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 07:55:21 AM
DSL
Title: Re: Amazon.com Doesn't load for me
Post by: Gean Freaks on May 26, 2009, 08:08:36 AM
Alright,  ;)
Try downloading and running this http://www.atribune.org/ccount/click.php?id=1 (http://www.atribune.org/ccount/click.php?id=1). This is called ATF cleaner that is being used to delete temporary files from the computer. Please put a check mark on "Select all" then click "Empty selected".

After running ATF cleaner then try the following:
1. Click tools - Internet options - Security
2. Click Trusted sites - Click the "Sites button"
3. On the "Add this website to the zone" box type : https://*.amazon.com
4. Then click "add", then click close.
5. Click ok.
6. Then close then reopen internet explorer and trying accessing Amazon.com

If that doesn't work, Try checking the date and time of your computer if they are correct.

Please reply if the steps above solved or did not solve the issue.  ;D
Goodluck.




Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 08:10:11 AM
Alright I will  try and let you know =] thanks
Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 08:22:13 AM
I just did everything but it does the same thing. I checked the time it's also correct =[
Title: Re: Amazon.com Doesn't load for me
Post by: kpac on May 26, 2009, 08:27:38 AM
What firewall do you have running?
Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 08:29:39 AM
I have no idea, if there's a way to check it I will.. Sorry I'm not really good with comps =[
Title: Re: Amazon.com Doesn't load for me
Post by: Gean Freaks on May 26, 2009, 08:30:16 AM
Are you running Windows XP ?
To check
1. click start , right click My computer (or computer in vista), select properties.

Please provide the exact system information.
thank you  :D
Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 08:35:53 AM
It says nothing about firewall in properties hmmm  ???
Title: Re: Amazon.com Doesn't load for me
Post by: kpac on May 26, 2009, 08:36:33 AM
Okay, are you using Windows Firewall?

To check:
Go to Start > Control Panel > Windows Firewall.

You might not be using Windows Firewall, so, check for the following in your installed programs list (through Control Panel):
CA Personal Firewall
Zone Alarm
PC Tools Firewall
Comodo Personal Firewall
Sunbelt Personal Firewall
Lavasoft Firewall
McAfee Personal Firewall Plus

You might also have the following:
Bullguard Internet Security
F-Secure Internet Security
Kaspersky Internet Security
Norton Internet Security
Panda Internet Security
Trend Micro Internet Security
Title: Re: Amazon.com Doesn't load for me
Post by: Gean Freaks on May 26, 2009, 08:40:54 AM
mmm.. Sorry, however what we are trying to check on the System properites is about the Windows version of your computer it is Windows XP Home edition , XP professional  or if it is a Windows Vista

to check what is the current firewall running in the computer
You could click on start - control pannel an open Security center, then you will see the section that says about the firewall of the computer.
Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 08:42:57 AM
Ok... my windows firewall is on... should i turn it off??
I checked the program list and i couldnt find any of those there was just some security updates for windows and capicom (no idea what that is )
Title: Re: Amazon.com Doesn't load for me
Post by: Gean Freaks on May 26, 2009, 08:47:34 AM
hi , have you checked the version of your windows? (If it is vista or XP )
 :)
Title: Re: Amazon.com Doesn't load for me
Post by: kpac on May 26, 2009, 08:50:41 AM
to check what is the current firewall running in the computer
You could click on start - control pannel an open Security center, then you will see the section that says about the firewall of the computer.

Drat, why didn't I think of that instead of doing that long list. ::)

Try turning off Windows Firewall for now and then check Amazon again. Make sure to turn it on again if there is nothing different.
Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 08:51:09 AM
It's XP...
Here's the info I got from this proggy called everest. I hope it's helpful

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version                                           EVEREST v2.20.405
    Homepage                                          http://www.lavalys.com/
    Report Type                                       Quick Report
    Computer                                          ICE
    Generator                                         Ta
    Operating System                                  Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
    Date                                              2009-05-26
    Time                                              17:49


--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Operating System                                  Microsoft Windows XP Professional
      OS Service Pack                                   Service Pack 3
      DirectX                                           4.09.00.0904 (DirectX 9.0c)
      Computer Name                                     ICE
      User Name                                         Ta

    Motherboard:
      CPU Type                                          Intel Pentium 4, 1800 MHz (18 x 100)
      Motherboard Name                                  Asus P4S8X-X  (6 PCI, 1 AGP, 3 DDR DIMM, Audio, LAN)
      Motherboard Chipset                               SiS 648
      System Memory                                     256 MB  (PC2700 DDR SDRAM)
      BIOS Type                                         Award Modular (01/24/03)
      Communication Port                                Communications Port (COM1)
      Communication Port                                ECP Printer Port (LPT1)

    Display:
      Video Adapter                                     NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)  (64 MB)
      3D Accelerator                                    nVIDIA GeForce2 MX/MX 400
      Monitor                                           HP L1502  [15" LCD]  (CNP341F49G)

    Multimedia:
      Audio Adapter                                     SiS 7012 Audio Device

    Storage:
      IDE Controller                                    SiS PCI IDE Controller
      SCSI/RAID Controller                              AVJ6G7SI IDE Controller
      Floppy Drive                                      Floppy disk drive
      Disk Drive                                        ST340014A  (40 GB, 7200 RPM, Ultra-ATA/100)
      Disk Drive                                        ST3802110A  (74 GB, IDE)
      Optical Drive                                     ASUS CD-S520/A  (52x CD-ROM)
      Optical Drive                                     HL-DT-ST DVDRRW GWA-4162B
      Optical Drive                                     OW9711B AUO522G SCSI CdRom Device
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         20002 MB (10353 MB free)
      D: (FAT32)                                        18150 MB (12620 MB free)
      H: (NTFS)                                         76316 MB (23374 MB free)
      Total Size                                        111.8 GB (45.3 GB free)

    Input:
      Keyboard                                          Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
      Mouse                                             HID-compliant mouse

    Network:
      Network Adapter                                   SiS 900-Based PCI Fast Ethernet Adapter  (192.168.1.5)

    Peripherals:
      Printer                                           Send To OneNote 2007
      USB1 Controller                                   SiS 7001 PCI-USB Open Host Controller
      USB1 Controller                                   SiS 7001 PCI-USB Open Host Controller
      USB2 Controller                                   SiS 7002 USB 2.0 Enhanced Host Controller
      USB Device                                        Logitech QuickCam Express/Go #3
      USB Device                                        USB Human Interface Device


--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

    B00 D00 F00:  SiS 648 Chipset - Host-PCI Bridge
                  
Title: Re: Amazon.com Doesn't load for me
Post by: kpac on May 26, 2009, 08:53:45 AM
Click here (http://www.thespykiller.co.uk/downloads/HJTSetup.exe) to download HijackThis.

Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 08:54:10 AM
Ok I just tunred it off... no changes =[
Title: Re: Amazon.com Doesn't load for me
Post by: Gean Freaks on May 26, 2009, 08:56:36 AM
 :D
We will be wating for the hijackthis log
Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 08:57:51 AM
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:56:40 PM, on 26/05/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Advanced Registry Doctor\RegManServ.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\LClock\LClock.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Styler\Styler.exe
H:\Programms\Installs\WordWeb\wweb32.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
c:\program files\logitech\quickcam\lu\lulnchr.exe
c:\program files\logitech\quickcam\lu\LogitechUpdate.exe
C:\WINDOWS\system32\WgaTray.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\FlashGet\flashget.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R3 - URLSearchHook: (no name) - {83821C2B-32A8-4DD7-B6D4-44309A78E668} - C:\Program *Blocked Russian URL*\Agent\Mra\dll\newmrasearch.dll (file missing)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Flashget Catch Url Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Click-to-Call BHO - {5C255C8A-E604-49b4-9D64-90988571CECB} - C:\Program Files\Windows Live\Messenger\wlchtc.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - C:\Program Files\Styler\TB\StylerTB.dll
O3 - Toolbar: FlashGet - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\Program Files\FlashGet\fgiebar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [Glass2k] C:\Programmi\Glass 2k\Glass2k.exe
O4 - HKLM\..\Run: [trueTransparency] "C:\Programmi\TrueTransparency\TrueTransparency.exe"
O4 - HKLM\..\Run: [DrvIcon] C:\Programmi\Vista Drive Icon\DrvIcon.exe
O4 - HKLM\..\Run: [VisualTooltip] C:\Programmi\Visual ToolTip\VisualToolTip.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] H:\Programms\Installs\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LClock] C:\Program Files\LClock\LClock.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O4 - Startup: Styler.lnk = ?
O4 - Startup: WordWeb.lnk = H:\Programms\Installs\WordWeb\wweb32.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-03.sun.com/s/ESD5/JSCDL/jdk/6u10/jinstall-6u10-windows-i586-jc.cab?e=1225132002626&h=2d235e1da2dd6f052664f5dbc14688d7/&filename=jinstall-6u10-windows-i586-jc.cab
O16 - DPF: {95B5D20C-BD31-4489-8ABF-F8C8BE748463} (MSN Games – Hearts) - http://zone.msn.com/bingame/zpagames/zpa_hrtz.cab70018.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (MSN Games – Texas Holdem Poker) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab79352.cab
O16 - DPF: {A4110378-789B-455F-AE86-3A1BFC402853} (ZPA_SHVL Object) - http://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
O16 - DPF: {B516CA4E-A5BA-405C-AFCF-A97F08CC7429} (GoBit Games Player) - http://zone.msn.com/bingame/burg/default/GoBitGamesPlayer_v6.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab56649.cab
O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} (CBankshotZoneCtrl Class) - http://zone.msn.com/bingame/zpagames/zpa_pool.cab56649.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} (MSN Games – Backgammon) - http://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Registry Management Service (RegManServ) - Unknown owner - C:\Program Files\Advanced Registry Doctor\RegManServ.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 12825 bytes
Title: Re: Amazon.com Doesn't load for me
Post by: kpac on May 26, 2009, 09:03:14 AM
Okay this computer is infected in a number of places.

Read the information posted here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Then start a new topic here: http://www.computerhope.com/forum/index.php?action=post;board=7.0, refer to this topic, and post the three logs.

A malware removal specialist will then assist you from there.
Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 09:04:28 AM
oh blah ok... ill do that
thanks for helping me out! =]
Title: Re: Amazon.com Doesn't load for me
Post by: kpac on May 26, 2009, 09:07:21 AM
No problem. Good luck. :)
Title: Re: Amazon.com Doesn't load for me
Post by: Gean Freaks on May 26, 2009, 09:10:23 AM
Take care and goodluck
 ;D
Title: Re: Amazon.com Doesn't load for me
Post by: Talicious17 on May 26, 2009, 11:12:07 AM
OoK... I just reinstalled my windows and installed kaspersky and whoa my amazon opened. Just thought I'd let you know guys!
thank you so much!
=]
Title: Re: Amazon.com Doesn't load for me
Post by: kpac on May 26, 2009, 12:27:20 PM
Great to hear.

That would have been a last resort for us to suggest, but if it worked for you and you didn't lose too much data, then so be it.

Good luck. ;)
Title: Re: Amazon.com Doesn't load for me
Post by: Gean Freaks on May 26, 2009, 12:41:37 PM
That would have been a last resort for us to suggest, but if it worked for you and you didn't lose too much data, then so be it.

Yes, i assume as well.  ;D