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Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: rnnr4202001 on April 02, 2010, 03:15:02 PM

Title: Windows7 Activate issue after replacing motherboard and CPU
Post by: rnnr4202001 on April 02, 2010, 03:15:02 PM
I'm having activate windows now problem.
I had to rebuild my computer due to bad motherboard and CPU issue. So I had to replace my motherboard and CPU. I kept the same hard drive, so I didn't have to re-load Windows.

Now i get a message Activate windows now. When I try to use my product key, it associates the key to my old motherboard I assume, so it will not accept my product key.

What do i need to do to get my product key to work?
Title: Re: Windows7 Activate issue after replacing motherboard and CPU
Post by: computeruler on April 02, 2010, 03:44:50 PM
You need to reformat.  That is something that you have to always do when replacing your motherboard.  Theres just no way around it.
Title: Re: Windows7 Activate issue after replacing motherboard and CPU
Post by: BC_Programmer on April 02, 2010, 04:07:11 PM
I'm having activate windows now problem.
I had to rebuild my computer due to bad motherboard and CPU issue. So I had to replace my motherboard and CPU. I kept the same hard drive, so I didn't have to re-load Windows.

Now i get a message Activate windows now. When I try to use my product key, it associates the key to my old motherboard I assume, so it will not accept my product key.

What do i need to do to get my product key to work?

Give MS a Call. Patio has the number  ;D
Title: Re: Windows7 Activate issue after replacing motherboard and CPU
Post by: patio on April 02, 2010, 04:13:11 PM
Quote
1-888-652-2342

1-888-895-4335
Title: Re: Windows7 Activate issue after replacing motherboard and CPU
Post by: rnnr4202001 on April 02, 2010, 06:30:45 PM

got it. Needed to have MS accept my product key due to hardware change.
Would re-formatting prevent the hardware tied to product key?
Title: Re: Windows7 Activate issue after replacing motherboard and CPU
Post by: patio on April 02, 2010, 07:14:08 PM
No.
Actually yes...
Why ? ?