Computer Hope

Software => Internet browsers => Topic started by: jklangen on November 24, 2023, 03:20:57 PM

Title: Bing takes over
Post by: jklangen on November 24, 2023, 03:20:57 PM

I have Chrome as my default browser and Google as my search engine.  When I click on a URL, it goes to Bing.  I just followed the virus removal steps in that forum except for security check which downloads a corrupt file.  Done a bunch of searches and nothing works.  Any ideas?

This is on Windows 11 Pro on a desktop.

Thanks,
Jim

Title: Re: Bing takes over
Post by: Allan on November 25, 2023, 07:02:13 AM

https://support.google.com/websearch/answer/464?hl=en

Title: Re: Bing takes over
Post by: jklangen on November 25, 2023, 08:45:12 AM

Thanks for the reply but as I mentioned in my post, I have made Google my default search engine and my default browser.  I have done the steps to remove Bing as a search engine in Chrome settings but it came back 

https://support.google.com/chrome/thread/207386406/how-do-you-get-rid-of-bing?hl=en

This post suggests I have a browser Malware.  I have used the steps in the Computer Hope malware post many times for myself and others.  Just did again but Securit y Check download is flagged as unsafe and when downloaded anyway, is corrupt.

I was in IT for 25 years so not a complete rookie even though not active on this site.

Thanks,
Jim

Title: Re: Bing takes over
Post by: Allan on November 25, 2023, 09:21:13 AM

Sorry - Just wanted to double check the basics.

Have you tried completely uninstalling chrome and reinstalling it? I don't know if that will help, but no harm in trying. As i'm sure you've already discovered, a Google search will reveal lots of suggestions to remove a browser hijacker. I'm guessing you've tried most of those already?

Title: Re: Bing takes over
Post by: jklangen on November 27, 2023, 08:50:17 AM

I uninstalled Chrome and did a repair on MS Edge.  Same result.  It is not a huge problem but more a worry that something has infected my system.

Regards,
Jim

Title: Re: Bing takes over
Post by: Allan on November 27, 2023, 09:08:41 AM

One other thing to try: run a full scan with Malwarebytes. Delete any browser hijackers that it finds.

Title: Re: Bing takes over
Post by: jklangen on November 27, 2023, 03:46:16 PM

This is the second time I have run Malwarebytes and zero:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 11/27/2023
Scan Time: 4:41 PM
Log File: 0996a544-8d76-11ee-9848-80e82cefeadb.json

-Software Information-
Version: 5.0.14.89
Components Version: 1.0.1091
Update Package Version: 1.0.77773
License: Trial

-System Information-
OS: Windows 11 (Build 22621.2715)
CPU: x64
File System: NTFS
User: JimHPDesktop\jklan

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 278208
Threats Detected: 0
Threats Quarantined: 0
Time Elapsed: 1 min, 27 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
File system: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)