Computer Hope
Software => Internet browsers => Topic started by: joodyanne on January 02, 2017, 05:41:16 PM
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I am using Windows 7, and Mozilla Firefox 50.1.0
My system keeps crashing, not once in a day, but 7 or 8 times at least - and is very slow. I get the message to debug the script - what could be causing this?
Judy
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Have you run malwarebytes to make sure system is clean from malware?
I'd also check and run updates to Java Script and Adobe Flash.
Knowing the exact message would help to see what is exactly going wrong. Is the website that this happens at able to be shared here or confidential?
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I ran Malwarebytes a few days ago, but will do it again.
Will send exact message when it happens again.
Nothing is confidential on here - I have to say it happens a lot in Angry Birds (through facebook) - will get back to you asap
Thanks for your reply.
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Adobe updated successfully, bit of a hiccup with Java Update 101 - it had an error message 1618, I did as instructed, and it says it downloaded successfully. We shall see.
Malwarebytes has just finished. I actually did have a trojan (Trojan.TechSupportScam) hmmmmm. It has now been removed, but I will do another scan.
While I am here, can you tell me what all these files means in Local Disk (C:) - should they be hidden, have I not turned something off - can I delete them - what are they?
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copied the file the Trojan was in - not sure if it's any help (as it is removed)
C:\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\zhr9enhf.default-1479934075542\extensions\@Weather.xpi
2nd Malwarebyte scan is clean.
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This is an older message, but the same as I get now.
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I just got this message this morning. Computer slow
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Can no-one help?
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Do you see this with only one website open in Firefox? Or, do you usually encounter it when you have multiple websites open?
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Usually with several websites open, but surely having a few open at the same time wouldn't cause it - everyone has more than a couple open at the same time.
I think it's occured on Google chrome, tho I don't use that site much.
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I think it's occured on Google chrome, tho I don't use that site much.
Google's Chrome is a web browser, not a website. To reiterate, Google.com is a website; Chrome is a web browser, like Internet Explorer, Firefox, etc.
Can tell us what websites you had open when one of these "message to debug the script" occurs?
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Ooops - my apologies.
It happens frequently on Angry Birds (through facebook) - other programs I usually have open at the same time are the local news, facebook, and hotmail (outlook.com)
Its happened on the news.
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Close your browser and re-open it. If you have several websites open but do not play the facebook version of Angry Birds, do you get the error message?
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I've been using Google Chrome since the previous last msg from you - so far so good. I didn't know you could play Angry birds separate to Face Book - will try it.
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I wasn't suggesting playing Angry birds entirely apart from Facebook, but I gather that can be done. For a thorough reference on the game, see https://en.wikipedia.org/wiki/Angry_Birds_(video_game)
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Uhm I'd rather stay where I am, as I am in a competition, and it might mess things up if I go to it elsewhere (hope you dont mind) - will keep on with Google Chrome for the moment.
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I had wsritten this on message 4, but no-one has answered - I know it's a different question but .....
While I am here, can you tell me what all these files means in Local Disk (C:) - should they be hidden, have I not turned something off - can I delete them - what are they?
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Guess you might as well dump my thread as I don't think anyone can help.
Thanks for previous advice though.
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Fingers crossed, so far so good with Google Chrome - I'll be back if it plays up again.
Adobe has crashed a few times tho - wonder why?
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When you say Adobe, I presume you're talking about Adobe Flash Player, since that is the Adobe browser plug-in needed to view a lot of streaming video content on the web. What makes you think Adobe Flash Player crashed?
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I do have Adobe Flash Player 24 NPAPI, but that is what came up when I was trying to read a PDF file (Adobe Acrobat REader DC).
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Follow the repair function at the link for Adobe Reader issue:
https://answers.acrobatusers.com/adobe-reader-dc-crashes-in-windows7-q270964.aspx
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Follow the repair function at the link for Adobe Reader issue:
https://answers.acrobatusers.com/adobe-reader-dc-crashes-in-windows7-q270964.aspx
Thanks, I've now uninstalled the program and downloaded a fresh one. Will get back to you if I have any more problems.
I appreciate everyone's help.
Judy