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Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: ShaneDevenshire on June 01, 2011, 01:55:59 PM

Title: Can't run videos on many sites - for example CNN
Post by: ShaneDevenshire on June 01, 2011, 01:55:59 PM
Hi Folks,

I can't run videos from many sites, for example CNN.  This is a new problem and I can't pin down what caused it.  I am running Windows 7 - 64-bit.  Att CNN I can see the Play button (triangle in the center of the screen)  but when I click it the video portion of the screen just displays a blank.  The remainder of the screen is fine.  This is true for all videos at CNN.

I am using IE 9. 64-bit version.

Any help would be appreciated.
Cheers,
Shane
Title: Re: Can't run videos on many sites - for example CNN
Post by: 2x3i5x on June 01, 2011, 02:35:38 PM
have you tested on other browsers?
Title: Re: Can't run videos on many sites - for example CNN
Post by: talontromper on June 01, 2011, 03:59:15 PM
Do you have Adobe Flash Player installed?
Title: Re: Can't run videos on many sites - for example CNN
Post by: patio on June 01, 2011, 05:48:40 PM
When;s the last time you checked your speed on your web connection ? ?
Title: Re: Can't run videos on many sites - for example CNN
Post by: ShaneDevenshire on June 01, 2011, 10:05:49 PM
Quote from: 2x3i5x on June 01, 2011, 02:35:38 PM
have you tested on other browsers?

I just tested Safari and it work just fine. Many site's videos do run, such as UTube.  This has always worked in the past on the same system.  I am running high speed DSL on a dual quad Mac Pro with 16MB of RAM, plenty of disk space (430 GB free) and no other application running.

TIA,
Shane
Title: Re: Can't run videos on many sites - for example CNN
Post by: ShaneDevenshire on June 01, 2011, 10:28:52 PM
Quote from: talontromper on June 01, 2011, 03:59:15 PM
Do you have Adobe Flash Player installed?
[/quote

There is no Adobe Flash Player 64-bit for Windows 7, so at the present time the answer is no.

TIA,
Shane
Title: Re: Can't run videos on many sites - for example CNN
Post by: rthompson80819 on June 01, 2011, 11:26:18 PM
Chrome 11.0.696.71 has a version of flash built in and works fine with videos.  I prefer firefox and use it most of the time, but for to be able to watch videos I keep two browsers open all the time.  Adobe has a beta version for 64 bit OS's and browsers named square but I couldn't get it to work so I gave up and just use Chrome for videos.

Even though 64 bit operations systems have been around for a while, apparently nobody at Adobe has ever heard of them.
Title: Re: Can't run videos on many sites - for example CNN
Post by: ShaneDevenshire on June 02, 2011, 02:31:52 PM
Quote from: rthompson80819 on June 01, 2011, 11:26:18 PM
Chrome 11.0.696.71 has a version of flash built in and works fine with videos.  I prefer firefox and use it most of the time, but for to be able to watch videos I keep two browsers open all the time.  Adobe has a beta version for 64 bit OS's and browsers named square but I couldn't get it to work so I gave up and just use Chrome for videos.

Even though 64 bit operations systems have been around for a while, apparently nobody at Adobe has ever heard of them.

Based on other feedback I activated the 32-bit version of IE 9 and things seem to be working fine now.  What a pain.

Thanks All,
Shane