Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Woodentop on August 28, 2004, 03:09:24 PM

Title: Windows update freezes
Post by: Woodentop on August 28, 2004, 03:09:24 PM

I think this problem has been aired before but I forgot to bookmark the page, so perhaps someone can direct me to the right archive page.  My OS is Windows ME and when I have to I use IE6 (Mozilla Firefox is much better).  Every time I attempt to update my Windows from the Microsoft update site my computer freezes and I have to restart >:(  any help or direction gratefully received :)

Title: Re: Windows update freezes
Post by: merlin_2 on August 28, 2004, 03:20:48 PM

are you  using norton ??? there is this>http://support.microsoft.com/default.aspx?scid=kb;EN-US;q281967       i am running winme with no updates and no crashes... for three years and two months now?

Title: Re: Windows update freezes
Post by: Raptor on August 28, 2004, 04:06:27 PM

Does this concern a legal version of Windows XP?

I know of copied Windows XP versions that crash when attempting to manually update..

Title: Re: Windows update freezes
Post by: Woodentop on August 29, 2004, 10:18:35 AM

I am running Windows ME not XP and yes it is a legal copy of that OS.

Title: Re: Windows update freezes
Post by: Raptor on August 29, 2004, 12:21:01 PM

My mistake.

Did you check to see if there are any programs running that may cause a problem whilst updating?

Title: Re: Windows update freezes
Post by: Woodentop on August 31, 2004, 04:43:04 AM

What programmes would you suggest might do this?

Title: Re: Windows update freezes
Post by: Raptor on August 31, 2004, 05:12:55 AM

Perhaps a virus scanner or a firewall?