Computer Hope

Software => Computer viruses and spyware => Topic started by: AbirM on December 24, 2009, 08:31:14 PM

Title: "The file wuauclt.exe infected"
Post by: AbirM on December 24, 2009, 08:31:14 PM

Hi there
MERRY CHRISTMAS.
After booting the machine, I'm getting pop-up messages, constantly, every 10sec, "Application cannot be executed. The file wusuclt.exe is infected. Do you want to activate your antivirus software now?" also there is another popup, "Antivirus software alert, Infiltration alert.....
I can run mozilla FF, but cannot seem to be able to run Windows System applications, like add-remove programs.
i'm a beginner in computers, so could you please HELP.

Title: Re: "The file wuauclt.exe infected"
Post by: unlovedwarrior on December 25, 2009, 01:37:09 AM

what os do u have? when did this start?  what antivirus /malware programs are u running?

can u post a hijackthis log for people to review

Title: Re: "The file wuauclt.exe infected"
Post by: SuperDave on December 26, 2009, 05:56:57 PM

The first thing I will need you to do is to go to this (http://www.computerhope.com/forum/index.php/topic,46313.0.html) link and follow the directions precisely. If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. If you can't run any step, just jump to the next one. Please let me know how you are doing or have any questions. Initially, I will need the SuperAntiSpyware, MBAM and HJT logs. Please post any logs that you can generate.